A systematic review of employee voice literature in hospitality

Y Huang, A Sharma, H Yu - Journal of Hospitality and Tourism Management, 2023 - Elsevier
With the growing popularity of employee voice in the hospitality field, a lack of consistency
and clarity around this construct has impacted the development of related literature in …

A meta-analysis of psychological empowerment: Antecedents, organizational outcomes, and moderating variables

M Llorente-Alonso, C García-Ael, G Topa - Current Psychology, 2024 - Springer
Psychological empowerment (PE) is a subjective, cognitive and attitudinal process that
helps individuals feel effective, competent and authorized to carry out tasks. Over the last …

Employee voice: A systematic literature review

SS Mohammad, NA Nazir, S Mufti - FIIB Business Review, 2023 - journals.sagepub.com
Employee voice has witnessed a consistent growth in conceptual as well as empirical
research across a range of disciplines. Several reviews have been conducted on employee …

A multilevel investigation of the cascading effect of entrepreneurial leadership on employee creativity: Evidence from Chinese hospitality and tourism firms

F Hou, Y Su, MD Qi, B Dong, Y Jia - Tourism Management, 2024 - Elsevier
This study aims to elucidate the cascading effect of entrepreneurial leadership on fostering
employee creativity in hospitality and tourism firms. Drawing upon multiple theories (eg, the …

How family motivation affects Chinese hotel employees' extra-role behaviors: A serial mediation model from an instrumental perspective

L Meng, D Li, E Ma, J Du - International Journal of Hospitality Management, 2024 - Elsevier
Hospitality management research pays much attention to how work-related factors affect
employees' extra-role behaviors, while the potential role of work-family factors seems to be …

Exploring the relationship between the Dark Triad personality traits and voice behaviour of hotel employees with the moderating effect of intention to leave

WL Zhuang, SC Wu, LH Wang, TC Huan - International Journal of …, 2022 - Elsevier
In this study, the relationship between the Dark Triad (Machiavellianism, psychopathy, and
narcissism) personality traits and voice behaviour of hotel employees, with the moderating …

To voice or not to voice? Employee caring practice, employee gratitude, and positive reciprocity norm in the hospitality industry

B Liu, F Li, Z Liu, X Qu, C Men - International Journal of Hospitality …, 2023 - Elsevier
Drawing on principles of reciprocity, we hypothesize that employee caring practice
influences employee voice behavior through employee gratitude. Furthermore, the extent to …

The impacts of environmental dynamism on Chinese tour guides' sustainable performance: factors related to vitality, positive stress mindset and supportive policy

P Sun, X Zhou, C Shao, W Wang, J Sun - International Journal of …, 2022 - mdpi.com
Although previous research shows great interest in improving the sustainability of
organizations' performance, little is known about individual sustainable performance …

Hotel employees' voice behavior: The role of paternalistic leadership and organizational identification

WL Zhuang, CH Lee, CL Ma - Sustainability, 2021 - mdpi.com
This study explores the effect of paternalistic leadership (moral leadership, benevolent
leadership, and authoritarian leadership) on hotel employees' voice behavior and the …

What's wrong with different empowerment? The effect of differentiated empowering leadership on employee proactive service

Y Dong, X Zhao, Y Yuan, H Dong… - Journal of Hospitality & …, 2023 - journals.sagepub.com
Differentiated empowering leadership is common in organizations; however, its effect on
employee proactive customer service performance remains less understood. Drawing on …