Progress in tourism management: A review of website evaluation in tourism research
This paper reviews tourism studies published from 1996 to July 2009 that pertain to
methodological approaches to website evaluation. The paper analyzes the initial work and …
methodological approaches to website evaluation. The paper analyzes the initial work and …
Information technology applications in hospitality and tourism: a review of publications from 2005 to 2007
The tourism and hospitality industries have widely adopted information technology (IT) to
reduce costs, enhance operational efficiency, and most importantly to improve service …
reduce costs, enhance operational efficiency, and most importantly to improve service …
Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers' continuance intention
Purpose Recent figures show that users are discontinuing their usage of TripAdvisor, the
leading user-generated content (UGC) platform in the tourism sector. Hence, it is relevant to …
leading user-generated content (UGC) platform in the tourism sector. Hence, it is relevant to …
Gen Y customer loyalty in online shop**: An integrated model of trust, user experience and branding
A Bilgihan - Computers in human behavior, 2016 - Elsevier
Generational theory posits that generational cohorts develop similar attitudes and beliefs.
Gen Y, Millennials, will become the largest customer segment for hotels worldwide. This …
Gen Y, Millennials, will become the largest customer segment for hotels worldwide. This …
Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
The impacts of website functionality and usability on the repurchase intention of consumers
have been proven by previous literature. However, these impacts, along with the wide …
have been proven by previous literature. However, these impacts, along with the wide …
Analysis of the attributes of smart tourism technologies in destination chatbots that influence tourist satisfaction
Chatbots are an emerging technology that is disrupting the tourism industry. Despite their
implementation in companies and at destinations, there is little research that evaluates …
implementation in companies and at destinations, there is little research that evaluates …
Improving travel decision support satisfaction with smart tourism technologies: A framework of tourist elaboration likelihood and self-efficacy
Abstract Information technology-supported tourism services and platforms have made it
easier for individual travelers to plan and manage their trips. But with smart tourism, a …
easier for individual travelers to plan and manage their trips. But with smart tourism, a …
eTourism: critical information and communication technologies for tourism destinations.
This chapter examines how information and communication technologies play an important
role in each of the five stages of the buyers' decision making process, and that eTourism is in …
role in each of the five stages of the buyers' decision making process, and that eTourism is in …
The effect of consumer-generated media stimuli on emotions and consumer brand engagement
Purpose This paper aims to explore the relationships between website quality–through
consumer-generated media stimuli-, emotions and consumer-brand engagement in online …
consumer-generated media stimuli-, emotions and consumer-brand engagement in online …
Medical travel facilitator websites: An exploratory study of web page contents and services offered to the prospective medical tourist
D Cormany, S Baloglu - Tourism management, 2011 - Elsevier
The growing trend of traveling outside of one's country for medical services, commonly
known as “medical tourism” is expected to continue to grow exponentially in the next ten …
known as “medical tourism” is expected to continue to grow exponentially in the next ten …