In this provocative, consequential book, Couldry and Mejias theorize the dynamics of
change in contemporary capitalism as grounded in a new form of data colonialism. They …

Background Chronic and mental health conditions are increasingly prevalent worldwide. As
devices in our everyday lives offer more and more voice-based self-service, voice-based …

Chatbots are increasingly becoming important gateways to digital services and information—
taken up within domains such as customer service, health, education, and work support …

With the development and increasing deployment of smart home devices, voice control
supports comfortable end user interactions. However, potential end users may refuse to use …

Chatbots are used frequently in business to facilitate various processes, particularly those
related to customer service and personalization. In this article, we propose novel methods of …

Artificial intelligence (AI) has the potential to change consumer behavior. However, despite
billions of consumers using mobile smart phones, adoption of (artificial) intelligent voice …

Objective The present meta-analysis sought to determine significant factors that predict trust
in artificial intelligence (AI). Such factors were divided into those relating to (a) the human …

The Government of Japan's “Society 5.0” initiative aims to create a cyber-physical society in
which (among other things) citizens' daily lives will be enhanced through increasingly close …

Standardised tools to assess a user's satisfaction with the experience of using chatbots and
conversational agents are currently unavailable. This work describes four studies, including …

Cybersecurity is a fast-evolving discipline that is always in the news over the last decade, as
the number of threats rises and cybercriminals constantly endeavor to stay a step ahead of …