Emerging trends around strategic flexibility: a systematic review supported by bibliometric techniques

L Agostini, A Nosella, R Sarala, C Nkeng - Management Decision, 2023 - emerald.com
Purpose Strategic flexibility (SF) has become increasingly important for firms because of the
fast changes in the external environment. In line with the practical importance of SF, an …

Impact of digital leadership capability on innovation performance: The role of platform digitization capability

J Benitez, A Arenas, A Castillo, J Esteves - Information & Management, 2022 - Elsevier
Following a mixed-methods approach, we theorized that digital leadership influences
innovation performance by digitalizing the firm's platform. A multiple case study of ten …

[HTML][HTML] Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm …

P Mikalef, M Gupta - Information & management, 2021 - Elsevier
Artificial intelligence (AI) has been heralded by many as the next source of business value.
Grounded on the resource-based theory of the firm and on recent work on AI at the …

How to improve user engagement and retention in mobile payment: a gamification affordance perspective

L Zhang, Z Shao, J Benitez, R Zhang - Decision Support Systems, 2023 - Elsevier
Given the cut-throat competition in the Chinese mobile payment market, user retention is
essential for guaranteeing the long-term profitability of mobile payment platforms …

How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research

J Benitez, J Henseler, A Castillo, F Schuberth - Information & management, 2020 - Elsevier
Partial least squares path modeling (PLS-PM) is an estimator that has found widespread
application for causal information systems (IS) research. Recently, the method has been …

[HTML][HTML] Amalgamation of customer relationship management and data analytics in different business sectors—A systematic literature review

L Saha, HK Tripathy, SR Nayak, AK Bhoi, P Barsocchi - Sustainability, 2021 - mdpi.com
Customization of products or services is a strategy that the business sector has embraced to
build a better relationship with the customers to cater to their individual needs and thus …

The mediating role of knowledge management processes in the effective use of artificial intelligence in manufacturing firms

L Leoni, M Ardolino, J El Baz, G Gueli… - International Journal of …, 2022 - emerald.com
Purpose This paper aims to provide and empirically test a conceptual model in which
artificial intelligence (AI), knowledge management processes (KMPs) and supply chain …

Impact of the usage of social media in the workplace on team and employee performance

Q Song, Y Wang, Y Chen, J Benitez, J Hu - Information & Management, 2019 - Elsevier
How does the usage of social media in the workplace affect team and employee
performance? To address this cutting edge and up-to-date research question, we ran a …

[HTML][HTML] Using confirmatory composite analysis to assess emergent variables in business research

J Henseler, F Schuberth - Journal of Business Research, 2020 - Elsevier
Confirmatory composite analysis (CCA) was invented by Jörg Henseler and Theo K. Dijkstra
in 2014 and elaborated by Schuberth et al.(2018b) as an innovative set of procedures for …

How do agribusinesses thrive through complexity? The pivotal role of e-commerce capability and business agility

J Lin, L Li, XR Luo, J Benitez - Decision Support Systems, 2020 - Elsevier
The recent COVID-19 pandemic has clearly shown how agricultural foods and e-commerce
initiatives are critical for many organizations, regions, and countries worldwide. Despite this …