Purpose Shorter lead time with low price and quality product demand is pivotal in the
garment industry. Pressure on production lead time stresses the importance of reducing …

Preparing work-ready chemical engineering graduates is achieved by integrating the
technical skills and knowledge learned at university with employability skills required by …

This paper describes the structure of the logistic maturity model (LMM) in detail and shows
the possible improvements that can be achieved by using this model in terms of the …

Abstract Service innovation is focused on customer value creation. At its core, customer
centric service innovation is technology-enabled, human-centered, and process-oriented. To …

Process-oriented organisations need to manage the different types of responsibilities their
employees may have wrt the activities involved in their business processes. Despite several …

Process performance management (PPM) aims at measuring, monitoring and analysing the
performance of business processes (BPs), in order to check the achievement of strategic …

Lean manufacturing and total quality management (TQM) are often based on map** tools
that support the redesign of processes in manufacturing, as well as in a transactional office …

Purpose The aim of the article is to propose BPMN extensions that facilitate the modeling of
Clinical Pathways in a way that enables for various groups of users, the transfer of a much …

Team recommendation is a key and little-explored aspect within the area of business
process management. The efficiency with which the team is conformed may influence the …

Business processes involve several perspectives that have an effect in all the phases of the
business process management lifecycle. The organisational perspective addresses the way …