A comprehensive survey and classification of approaches for community question answering

I Srba, M Bielikova - ACM Transactions on the Web (TWEB), 2016 - dl.acm.org
Community question-answering (CQA) systems, such as Yahoo! Answers or Stack Overflow,
belong to a prominent group of successful and popular Web 2.0 applications, which are …

Design lessons from the fastest q&a site in the west

L Mamykina, B Manoim, M Mittal, G Hripcsak… - Proceedings of the …, 2011 - dl.acm.org
This paper analyzes a Question & Answer site for programmers, Stack Overflow, that
dramatically improves on the utility and performance of Q&A systems for technical domains …

Learning about social learning in MOOCs: From statistical analysis to generative model

CG Brinton, M Chiang, S Jain, H Lam… - IEEE transactions on …, 2014 - ieeexplore.ieee.org
We study user behavior in the courses offered by a major massive online open course
(MOOC) provider during the summer of 2013. Since social learning is a key element of …

Internet skills and why they matter

E Hargittai, M Micheli - Society and the internet: How networks of …, 2019 - books.google.com
Given that the Internet is now ubiquitous in high-income nations, do Internet skills still
matter? The authors of this chapter synthesize a body of research that shows how Internet …

Wisdom in the social crowd: an analysis of quora

G Wang, K Gill, M Mohanlal, H Zheng… - Proceedings of the 22nd …, 2013 - dl.acm.org
Efforts such as Wikipedia have shown the ability of user communities to collect, organize
and curate information on the Internet. Recently, a number of question and answer (Q&A) …

Collective sensemaking in online health forums

L Mamykina, D Nakikj, N Elhadad - … of the 33rd Annual ACM Conference …, 2015 - dl.acm.org
Online health communities collect vast amounts of information and opinions in regards to
health and wellness management. However, these opinions are usually stored within …

Learning from the past: answering new questions with past answers

A Shtok, G Dror, Y Maarek, I Szpektor - Proceedings of the 21st …, 2012 - dl.acm.org
Community-based Question Answering sites, such as Yahoo! Answers or Baidu Zhidao,
allow users to get answers to complex, detailed and personal questions from other users …

[PDF][PDF] Discovering the unknown suggestion: a short review on explainability for recommender systems

L Marconi, R Matamoros Aragon… - CEUR Workshop …, 2023 - boa.unimib.it
Artificial Intelligence and in particular machine learning and deep learning models are
normally considered to be fast and high performing, but in general there is a lack of …

Understanding user intent in community question answering

L Chen, D Zhang, L Mark - … of the 21st international conference on world …, 2012 - dl.acm.org
Community Question Answering (CQA) services, such as Yahoo! Answers, are specifically
designed to address the innate limitation of Web search engines by hel** users obtain …

Intelligent intent detection from social network messages

S Karnik, X Li, P Sundaram - US Patent 8,918,354, 2014 - Google Patents
An intent engine that automatically detects user intent from messages of a social network
(eg, messages with questions to ask) and outputs intent data. The engine is intelligent in that …