The Internet has changed social communications and social behaviour and led to the
development of new forms of communication channels and platforms, providing …

Adult learning is a lifelong process whereby knowledge is formed through the transformation
of adults' experience. Research on online adult learning has been on the rise in recent …

With the growth of e-commerce, online consumer reviews have increasingly become
important sources of information that help consumers in their purchase decisions. However …

With the ever-increasing popularity of online consumer reviews, understanding what makes
an online review believable has attracted increased attention from both academics and …

This study investigates the determinants of online review helpfulness, adopting various
predictors from three dimensions of the online review management: source factors, review …

Word-of-mouth (WOM) study is extended to the on-line context (eWOM) by examining the
informational and normative determinants of the perceived credibility of on-line consumer …

Web‐based technologies have created numerous opportunities for electronic word‐of‐
mouth (eWOM) communication. This phenomenon impacts online retailers as this easily …

Purpose This study aims to adopt a cognitive heuristic approach to investigate the
interaction effect of a message source characteristic (reviewer expertise [RE]) and two …

Electronic word of mouth (eWoM) messages are increasingly consequential for consumers'
decisions regarding products/services. This has led to a large body of scholarly research on …

This study investigates the moderating effect of recommendation source credibility on the
causal relationships between informational factors and recommendation credibility, as well …