The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges

K Nam, CS Dutt, P Chathoth, A Daghfous, MS Khan - Electronic Markets, 2021 - Springer
The growth of technology has resulted in the use of state-of-the-art systems such as artificial
intelligence (AI) and robot-based applications and services in the hotel industry. Recently …

A literature review and classification of electronic commerce research

EWT Ngai, FKT Wat - Information & Management, 2002 - Elsevier
In this paper, we present a literature review and classification scheme for electronic
commerce (EC) research. The former consists of 275 journal articles published between …

Understanding the impact of social media usage among organizations

FP Tajudeen, NI Jaafar, S Ainin - Information & management, 2018 - Elsevier
This study investigates the antecedents and impact of social media usage in organizations.
This study uses the technology, organization, and environment framework and includes …

Factors influencing the use of social media by SMEs and its performance outcomes

S Ainin, F Parveen, S Moghavvemi, NI Jaafar… - … Management & Data …, 2015 - emerald.com
Purpose–The purpose of this paper is to investigate the factors that influence Facebook
usage among small and medium enterprises (SMEs). In addition, it examines the impact of …

Enabling internet banking adoption: An empirical examination with an augmented technology acceptance model (TAM)

B Marakarkandy, N Yajnik, C Dasgupta - Journal of Enterprise …, 2017 - emerald.com
Purpose The integration of relevant antecedents into TAM would lead to better
understanding of the decision factors which act as enablers for the adoption of internet …

Cloud computing adoption by SMEs in the north east of England: A multi‐perspective framework

Y Alshamaila, S Papagiannidis, F Li - Journal of enterprise …, 2013 - emerald.com
Purpose–The purpose of this paper is to contribute to a growing body of research on cloud
computing, by studying the small to medium‐sized enterprise (SME) adoption process. If …

Factors affecting hotels' adoption of mobile reservation systems: A technology-organization-environment framework

YS Wang, HT Li, CR Li, DZ Zhang - Tourism management, 2016 - Elsevier
This study explores why hotels adopt mobile reservation systems; based on a technology-
organization-environment (TOE) framework, nine factors are hypothesized to explain hotels' …

Adoption of e‐commerce applications in SMEs

M Ghobakhloo, D Arias‐Aranda… - … management & data …, 2011 - emerald.com
Purpose–The purpose of this paper is to examine the factors within the technology‐
organization‐environment (TOE) framework that affect the decision to adopt electronic …

Understanding the determinants of RFID adoption in the manufacturing industry

YM Wang, YS Wang, YF Yang - Technological forecasting and social …, 2010 - Elsevier
Radio frequency identification (RFID) is one of the most promising technological
innovations, with the potential to increase supply chain visibility and improve process …

Understanding social media adoption in SMEs: Empirical evidence from the United Arab Emirates

A AlSharji, SZ Ahmad, AR Abu Bakar - Journal of Entrepreneurship in …, 2018 - emerald.com
Purpose This paper aims to investigate the key drivers of social media adoption intention by
small-and medium-sized enterprises (SMEs). Design/methodology/approach It uses a multi …