This study used the stimulus-organism-response (SOR) framework to explore factors that
help build customer engagement (CE) and customer trust towards such platforms. Doing so …

Purpose The purpose of this study is twofold. The first objective is to identify the factors that
affect Gen Z tourists' M-payment behaviour. Next, this study investigates the inter …

Considering the growing prominence of the Fintech-led-Mobile-Payment (FMP) platform, it
has become imperative for practitioners and academicians to look beyond technology …

The last decades have seen continuous increases in electronic commerce (e-commerce)
and particularly mobile commerce (m-commerce). These sharp increases, especially during …

Purpose The present study aims to probe into the determinants of mobile wallet adoption by
millennials with the assistance of extended technology acceptance model …

The continued growth for both smartphone usage and mobile applications (apps)
innovations has resulted in businesses realizing the potential of this growth in usage …

Purpose This study aims to offer a comprehensive review of mobile payment (m-payment)
research in hospitality and tourism. Design/methodology/approach This study systematically …

It was not long ago when technological emergence fundamentally changed the landscape of
global businesses. Following that, business operations started shifting away from traditional …

The adoption of cashless payment methods compels impulse buying. This research studies
impulse purchase behavior by focusing on E‐wallet app characteristics, a field where …

In the current study, we sought to construct an integrated model to identify various elements
and evaluate the impact of these identified factors on customers' behavioral intention to use …