Fairness perceptions of artificial intelligence: A review and path forward

D Narayanan, M Nagpal, J McGuire… - … Journal of Human …, 2024 - Taylor & Francis
A key insight from research on organizational justice is that fairness is in the eye of the
beholder. With increasing discussions–especially among computer scientists and …

[PDF][PDF] How do people react to AI failure? Automation bias, algorithmic aversion, and perceived controllability

SM Jones-Jang, YJ Park - Journal of Computer-Mediated …, 2023 - academic.oup.com
AI can make mistakes and cause unfavorable consequences. It is important to know how
people react to such AI-driven negative consequences and subsequently evaluate the …

Does distrust in humans predict greater trust in AI? Role of individual differences in user responses to content moderation

MD Molina, SS Sundar - New Media & Society, 2024 - journals.sagepub.com
When evaluating automated systems, some users apply the “positive machine heuristic”(ie
machines are more accurate and precise than humans), whereas others apply the “negative …

Benefits of diverse news recommendations for democracy: A user study

L Heitz, JA Lischka, A Birrer, B Paudel… - Digital …, 2022 - Taylor & Francis
News recommender systems provide a technological architecture that helps sha** public
discourse. Following a normative approach to news recommender system design, we test …

Substance, discourse, and practice: A review of communication research on automation

JB Barbour, JT Jensen, SR Call… - Annals of the …, 2023 - Taylor & Francis
Echoing past waves of transformation, the public sphere is awash with anxiety about
automation now driven by the rise of intelligent machines. Emerging technologies …

Understanding effects of algorithmic vs. community label on perceived accuracy of hyper-partisan misinformation

C Jia, A Boltz, A Zhang, A Chen, MK Lee - Proceedings of the ACM on …, 2022 - dl.acm.org
Hyper-partisan misinformation has become a major public concern. In order to examine
what type of misinformation label can mitigate hyper-partisan misinformation sharing on …

Exploring the roles of trust and social group preference on the legitimacy of algorithmic decision-making vs. human decision-making for allocating COVID-19 …

M Lünich, K Kieslich - Ai & Society, 2024 - Springer
In combating the ongoing global health threat of the COVID-19 pandemic, decision-makers
have to take actions based on a multitude of relevant health data with severe potential …

Factors related to user perceptions of artificial intelligence (AI)-based content moderation on social media

S Wang - Computers in Human Behavior, 2023 - Elsevier
Artificial intelligence (AI)-based moderation systems have been increasingly used by social
media companies to identify and remove inappropriate user-generated content (eg …

Public Relations Meets Artificial Intelligence: Assessing Utilization and Outcomes

CA Yue, LR Men, DZ Davis, R Mitson… - Journal of Public …, 2024 - Taylor & Francis
This study delves into how public relations leaders are engaging with AI, drawing on the
insights of experts with deep expertise in the field. Through interviews with 20 public …

AI vs. human voices: How delivery source and narrative format influence the effectiveness of persuasion messages

Y Dai, J Lee, JW Kim - International Journal of Human–Computer …, 2024 - Taylor & Francis
AI communicators (eg, AI voice assistants) play an increasingly important role in how
individuals receive information, and, sometimes, calling for a more comprehensive …