The extended Unified Theory of Acceptance and Use of Technology (UTAUT2): A systematic literature review and theory evaluation

K Tamilmani, NP Rana, SF Wamba… - International Journal of …, 2021 - Elsevier
The extended unified theory of acceptance and use of technology (UTAUT2) is less than ten
years old and has already garnered more than 6000 citations with extensive usage in …

Customer experience in digital banking: A review and future research directions

S Chauhan, A Akhtar, A Gupta - International Journal of Quality and …, 2022 - emerald.com
Purpose This study aims to demonstrate digital banking's influence on customers' evaluation
of service experience and develop a framework identifying the most significant variables of …

The influence of e-satisfaction on users'e-loyalty toward e-wallet payment apps: a mediated-moderated model

M Al-Okaily - International Journal of Emerging Markets, 2023 - emerald.com
Purpose The purpose of this study is to investigate the antecedent factors influencing e-
loyalty toward e-wallet payment apps in develo** countries (eg Jordan). This study also …

Consumer adoption of mobile payment services during COVID-19: Extending meta-UTAUT with perceived severity and self-efficacy

N Upadhyay, S Upadhyay, SS Abed… - International Journal of …, 2022 - emerald.com
Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with
perceived severity and self-efficacy | Emerald Insight Books and journals Case studies Expert …

[HTML][HTML] Use and behavioural intention of m-payment in GCC countries: Extending meta-UTAUT with trust and Islamic religiosity

WA Alkhowaiter - Journal of Innovation & Knowledge, 2022 - Elsevier
Mobile payments and their applications have grown lucratively across the globe. Yet limited
studies have attempted to investigate user's attitude on m-payments and their behavioral …

Understanding consumer adoption of mobile payment in India: Extending Meta-UTAUT model with personal innovativeness, anxiety, trust, and grievance redressal

P Patil, K Tamilmani, NP Rana, V Raghavan - International Journal of …, 2020 - Elsevier
Mobile payments are the future as we move towards a cashless society. In some markets,
cash is already being replaced by digital transactions, but consumers of many develo** …

Develo** a general extended UTAUT model for M-payment adoption

K Al-Saedi, M Al-Emran, T Ramayah, E Abusham - Technology in society, 2020 - Elsevier
To determine the most frequent factors that extended the Unified Theory of Acceptance and
Use of Technology (UTAUT) in the context of Mobile payment (M-payment) adoption, a …

[HTML][HTML] Consumer post-adoption of e-wallet: An extended UTAUT2 perspective with trust

AAHZ Kilani, DF Kakeesh, GA Al-Weshah… - Journal of Open …, 2023 - Elsevier
The mobile marketing is facing rapid technological advancement nowadays, and there is
growing literature on the effects of mobile applications, however, the role of branded …

A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture

Y Jadil, NP Rana, YK Dwivedi - Journal of Business Research, 2021 - Elsevier
In the last few years, several studies have examined the predictors of mobile banking (m-
banking) adoption using the unified theory of acceptance and use of technology (UTAUT) …

Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse

AA Alalwan - International Journal of Information Management, 2020 - Elsevier
Mobile food ordering apps (MFOAs) have been widely considered in the restaurant sector as
innovative channels to reach customers and provide them with high-quality services …