Understanding design collaboration between designers and artificial intelligence: A systematic literature review

Y Shi, T Gao, X Jiao, N Cao - Proceedings of the ACM on Human …, 2023‏ - dl.acm.org
Recent interest in design through the artificial intelligence (AI) lens is rapidly increasing.
Designers, as a special user group interacting with AI, have received more attention in the …

Challenges of responsible AI in practice: sco** review and recommended actions

M Sadek, E Kallina, T Bohné, C Mougenot, RA Calvo… - AI & SOCIETY, 2024‏ - Springer
Responsible AI (RAI) guidelines aim to ensure that AI systems respect democratic values.
While a step in the right direction, they currently fail to impact practice. Our work discusses …

Understanding the role of human intuition on reliance in human-AI decision-making with explanations

V Chen, QV Liao, J Wortman Vaughan… - Proceedings of the ACM …, 2023‏ - dl.acm.org
AI explanations are often mentioned as a way to improve human-AI decision-making, but
empirical studies have not found consistent evidence of explanations' effectiveness and, on …

Ignore, trust, or negotiate: understanding clinician acceptance of AI-based treatment recommendations in health care

V Sivaraman, LA Bukowski, J Levin, JM Kahn… - Proceedings of the …, 2023‏ - dl.acm.org
Artificial intelligence (AI) in healthcare has the potential to improve patient outcomes, but
clinician acceptance remains a critical barrier. We developed a novel decision support …

Talk2care: An llm-based voice assistant for communication between healthcare providers and older adults

Z Yang, X Xu, B Yao, E Rogers, S Zhang… - Proceedings of the …, 2024‏ - dl.acm.org
Despite the plethora of telehealth applications to assist home-based older adults and
healthcare providers, basic messaging and phone calls are still the most common …

Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Services

TS Kuo, H Shen, J Geum, N Jones, JI Hong… - Proceedings of the …, 2023‏ - dl.acm.org
Recent years have seen growing adoption of AI-based decision-support systems (ADS) in
homeless services, yet we know little about stakeholder desires and concerns surrounding …

Imagining new futures beyond predictive systems in child welfare: A qualitative study with impacted stakeholders

L Stapleton, MH Lee, D Qing, M Wright… - Proceedings of the …, 2022‏ - dl.acm.org
Child welfare agencies across the United States are turning to data-driven predictive
technologies (commonly called predictive analytics) which use government administrative …

Dealing with uncertainty: Understanding the impact of prognostic versus diagnostic tasks on trust and reliance in human-AI decision making

S Salimzadeh, G He, U Gadiraju - … of the 2024 CHI Conference on …, 2024‏ - dl.acm.org
While existing literature has explored and revealed several insights pertaining to the role of
human factors (eg, prior experience, domain knowledge) and attributes of AI systems (eg …

Healthcare AI treatment decision support: Design principles to enhance clinician adoption and trust

ER Burgess, I Jankovic, M Austin, N Cai… - Proceedings of the …, 2023‏ - dl.acm.org
Artificial intelligence (AI) supported clinical decision support (CDS) technologies can parse
vast quantities of patient data into meaningful insights for healthcare providers. Much work is …

Improving human-AI collaboration with descriptions of AI behavior

ÁA Cabrera, A Perer, JI Hong - Proceedings of the ACM on Human …, 2023‏ - dl.acm.org
People work with AI systems to improve their decision making, but often under-or over-rely
on AI predictions and perform worse than they would have unassisted. To help people …