In recent years, e-commerce has assumed a more strategic and relevant role with regard to
the good performance of the global retail industry. The facilities and conveniences provided …

Despite significant growth in sales in recent years, retaining customers remains a major
challenge for the electronic marketplace (e-marketplace) industry worldwide, including …

Purpose The purpose of this study is to investigate the impact of e-service quality and e-trust
on customer e-satisfaction and, subsequently, on customer e-loyalty towards a website in …

The study aims to establish the virtual size and fit technology features to enhance fashion
online retailing platforms, utilising digital human measurements to provide customised style …

Semantic modeling of domain knowledge for natural language question-answering based
on conversational assistants nowadays has gained popularity with the development of …

The research described in this paper reports the findings from interviews with twenty-five
Small and Medium Enterprises (SMEs) in various business sectors in Thailand that currently …