As electronic transactions between governments and users become increasingly common,
the role of users' trust in e-government assumes considerable importance. While prior …

E-government is a global project that uses information and communication technology to
deliver services, with the goal of improving public interactions and encouraging open …

In the recent movement towards smart societies, smart governments supported by GovTech
and smart cities developed through Civic Tech have become known as dominant structures …

The use of digital technologies in public administration has become a major trend in both
developed and develo** countries. Not surprisingly, the research interest to evaluating …

E-government implementation success is of critical importance for nations. Prior information
systems (IS) success models emphasize the effects of information quality, service quality …

Given the increase in technology-based services in the public sector, such as the use of web-
based or mobile applications, understanding the levels of customer satisfaction with …

Mobile government enhances public sector activities by using mobile technologies, such as
handheld devices, smartphones, and laptops that promise anytime, anywhere services …

Purpose Mobile edge computing (MEC) services have long been used by private
enterprises in Saudi Arabia with considerable success; however, there has been a stark lack …

Digital transformation like m-government and social media (SM) plays an ornamental role in
boosting government services and supports smart city mission. However, the public's …

Abstract Information and Communication Technology (ICT) progression has notably
impacted the shift from traditional public services to digital alternatives. Among the various …