Quantitative persona creation (QPC) has tremendous potential, as HCI researchers and
practitioners can leverage user data from online analytics and digital media platforms to …

All is flux.—Plato on Knowledge in the Theaetetus (about 369 BC) Relevance is a, if not
even the, key notion in information science in general and information retrieval in particular …

Internet search rankings have a significant impact on consumer choices, mainly because
users trust and choose higher-ranked results more than lower-ranked results. Given the …

How can a single person understand what's going on in a collection of millions of
documents? This is an increasingly common problem: sifting through an organization's e …

Much of the existing approach to the digital divide suffers from an important limitation. It is
based on a binary classification of Internet use by only considering whether someone is or is …

The Turn analyzes the research of information seeking and retrieval (IS&R) and proposes a
new direction of integrating research in these two areas: the fields should turn off their …

In the Web, making judgments of information quality and authority is a difficult task for most
users because overall, there is no quality control mechanism. This study examines the …

Written for practitioners of data mining, data cleaning and database management. Presents
a technical treatment of data quality including process, metrics, tools and algorithms …

An eye tracking experiment revealed that college student users have substantial trust in
Google's ability to rank results by their true relevance to the query. When the participants …

In studying actual Web searching by the public at large, we analyzed over one million Web
queries by users of the Excite search engine. We found that most people use few search …