The effect of immersive technologies on tourist satisfaction and loyalty: the mediating role of customer engagement and customer perceived value

M Abou-Shouk, N Zouair, A Abdelhakim… - International Journal of …, 2024 - emerald.com
Purpose This research paper aims to investigate the predictors and outcomes of immersive
technology adoption in tourism. Design/methodology/approach PLS-SEM is used for data …

Determining sustainable purchase behavior for green products from name-brand shops: a gen Z perspective in a develo** country

RGCA Bajar, AKS Ong, JD German - Sustainability, 2024 - mdpi.com
Over the years, the overconsumption of natural resources has been an issue of concern.
Companies have been inducing sustainable practices and approaches to help the …

User behaviour on continuance intention to use M-commerce in African context: mediating effect of perceived value

AO Oloveze, RVO Okonkwo, CP Nwachukwu… - LBS Journal of …, 2022 - emerald.com
Purpose There has been a huge fluctuation in online marketplace that suggests
inconsistencies of m-commerce usage. The study investigates user behaviour to continued …

Leveraging experience quality to increase loyalty of digital wallet user in Indonesia.

H Lubaba, F Rohman - … Journal of Research in Business & …, 2022 - search.ebscohost.com
This study examines the effect of experience quality on loyalty to digital wallet users. The
financial sector plays a role as a driving force for growth in the real sector, which can be …

[PDF][PDF] A Model of Administrative Service Quality in Higher Education

P Yidana, EA Bangase, MR Bagina… - British Journal of …, 2023 - researchgate.net
The quest for quality service delivery in higher education has triggered the deployment of
quality assurance systems to evaluate service quality. However, it appears that little has …

Escapism Experience an Avenue for Tourism Development: Map** the Test of Tanzania: Evidence from Arusha Region

G Agapity, T Mugobi - African Journal of Tourism and Hospitality …, 2023 - journals.eanso.org
The study's aim is to examine the mediation effect of consumer perceived value on the
relationship between escapism experience components and tourism development. A …

The Effect of Athletes' Experience Quality on the Loyalty to Sports Clubs

A Allahveisi, B Izadi, H Mansouri - Sports Business Journal, 2023 - sbj.alzahra.ac.ir
Purpose: Today, an essential part of sports' duties towards society is the responsibility of the
clubs of various sports disciplines. Sports clubs play an indispensable role in develo** the …

[HTML][HTML] Modeling the construction of an efficient customer club for the quantitative and qualitative development of increasing customers in the banking system

A Taher Khani Kojariha, Y Vakil Alroaia - Journal of value creating in …, 2024 - jvcbm.ir
The purpose of the current research is to find a model to build an efficient customer club for
the quantitative and qualitative development of increasing customers in the banking system …

Factors affecting customer satisfaction using online GPS tracking services in Thailand

F Raksa, W Nurittamont… - Journal of Management in …, 2021 - papers.ssrn.com
This study aims to investigate the influence of perceived service quality, perceived value,
perceived ease of use, and perceived usefulness on customer satisfaction using GPS …

Determinante i efekti lojalnosti brendu sa fokusom na izgradnju kapitala brenda

E Heleta Švrakić - 2024 - ebiblioteka.efsa.unsa.ba
SAŽETAK U ovoj doktorskoj disertaciji se obrađuje tema lojalnost brendu, zajedno sa
determinantama i posljedicama te lojalnosti. Postoji mnogo respektabilnih teoretskih i …