Purpose This study proposes a model based on social contagion theory to evaluate the
impacts of authentic leadership on employee work engagement (WE) and trust in the leader …

The NPS index is used in the hotel industry to measure customer loyalty and, by extension,
customer satisfaction. Many hotel companies set their annual budget based on this index …

With this study, we perform a systematic and critical review of the studies conducted with the
QCA, a set-theoretic approach, in tourism literature. Initially, we present the state of the art of …

Few hospitality scholars have explored the influence of authentic leadership on prosocial
service behaviors (PSBs). The purpose of this research was to investigate the relationships …

Following social exchange theory, which claims that a set of dimensions lead to employee
satisfaction, we tested a sample of 163 employees from companies operating in the services …

Background Several studies have suggested that leaders showing high levels of authentic
leadership increase workers' overall job satisfaction, which is composed of different aspects …

Transformational leadership has become a successful management tool for managers in the
hotel industry. The primary aim of this study is to investigate the relationship between …

Air pollution brings uncountable serious influences on human life during the last decade.
This study is an attempt to compare economic liberalism with economic federalism in …