Clinician-facing AI in the Wild: Taking Stock of the Sociotechnical Challenges and Opportunities for HCI

HD Zając, D Li, X Dai, JF Carlsen, F Kensing… - ACM Transactions on …, 2023 - dl.acm.org
Artificial Intelligence (AI) in medical applications holds great promise. However, the use of
Machine Learning-based (ML) systems in clinical practice is still minimal. It is uniquely …

Human-centered design and evaluation of AI-empowered clinical decision support systems: a systematic review

L Wang, Z Zhang, D Wang, W Cao, X Zhou… - Frontiers in Computer …, 2023 - frontiersin.org
Introduction Artificial intelligence (AI) technologies are increasingly applied to empower
clinical decision support systems (CDSS), providing patient-specific recommendations to …

Expanding explainability: Towards social transparency in ai systems

U Ehsan, QV Liao, M Muller, MO Riedl… - Proceedings of the 2021 …, 2021 - dl.acm.org
As AI-powered systems increasingly mediate consequential decision-making, their
explainability is critical for end-users to take informed and accountable actions. Explanations …

Towards a science of human-ai decision making: a survey of empirical studies

V Lai, C Chen, QV Liao, A Smith-Renner… - ar** with imperfect algorithms during medical decision-making
CJ Cai, E Reif, N Hegde, J Hipp, B Kim… - Proceedings of the …, 2019 - dl.acm.org
Machine learning (ML) is increasingly being used in image retrieval systems for medical
decision making. One application of ML is to retrieve visually similar medical images from …

Improving human-AI partnerships in child welfare: understanding worker practices, challenges, and desires for algorithmic decision support

A Kawakami, V Sivaraman, HF Cheng… - Proceedings of the …, 2022 - dl.acm.org
AI-based decision support tools (ADS) are increasingly used to augment human decision-
making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is …

Re-examining whether, why, and how human-AI interaction is uniquely difficult to design

Q Yang, A Steinfeld, C Rosé… - Proceedings of the 2020 …, 2020 - dl.acm.org
Artificial Intelligence (AI) plays an increasingly important role in improving HCI and user
experience. Yet many challenges persist in designing and innovating valuable human-AI …