By incorporating social media strategies into the traditional framework of crisis
communication strategies (CCS), this article presents a comprehensive review of the …

This work critically assesses the history and current state of social media scholarship in sport
management research. Methodologically, the study is based on a comprehensive census …

Corporates often partner with social media influencers to bolster brand image after crises.
Although existing evidence suggests that influencers have largely positive effects on brands …

Research Methods for Sports Studies is a comprehensive, engaging and practical textbook
that provides a grounding in qualitative and quantitative research for students studying …

Purpose The dissemination of fake news has accelerated with social media and this has
important implications for both organizations and their stakeholders alike. Hence, the …

Leading research on social media firestorms typically advises managers to quickly quell the
backlash by appeasing brand critics. Drawing on crisis communications and branding …

A 34-year review of communication technology research published in six public relations
journals reveals applications and perceptions studies far outnumber investigations focused …

When a company experiences the proliferation of negative information on social media,
typically as a result of an incident in the real world, the company must decide whether to …

Twitter is a popular social medium that has the capacity to provide real-time information to
stakeholders and crisis managers during an organizational crisis. While several studies …

This study examined the Penn State sex abuse scandal by applying traditional crisis
communication strategies, usually invoked by an organization, to the online communication …