At what level (and in whom) we trust: Trust across multiple organizational levels
Despite the importance of trust across multiple levels in organizations, extant reviews have
focused predominantly on trust at the individual level. A systematic review of trust research …
focused predominantly on trust at the individual level. A systematic review of trust research …
A literature review on the causality between sustainability and corporate reputation: What goes first?
Purpose The purpose of this paper is to summarize previous research findings of the
relationship between reputation and sustainability at the firm level. Design/methodology …
relationship between reputation and sustainability at the firm level. Design/methodology …
Corporate social responsibility and financial performance of companies: The puzzle of concepts, definitions and assessment methods
G Barauskaite, D Streimikiene - … Social Responsibility and …, 2021 - Wiley Online Library
The definition of corporate social responsibility (CSR) states that companies must not only
pursue their main goal—to maximize profits, but also contribute to the well‐being of society …
pursue their main goal—to maximize profits, but also contribute to the well‐being of society …
[HTML][HTML] Corporate digital responsibility
We propose that digital technologies and related data become increasingly prevalent and
that, consequently, ethical concerns arise. Looking at four principal stakeholders, we …
that, consequently, ethical concerns arise. Looking at four principal stakeholders, we …
Co-creation: A key link between corporate social responsibility, customer trust, and customer loyalty
In an ever more transparent, digitalized, and connected environment, customers are
increasingly pressuring brands to embrace genuine corporate social responsibility (CSR) …
increasingly pressuring brands to embrace genuine corporate social responsibility (CSR) …
Corporate social responsibility (CSR) and customer loyalty in the hotel industry: A cross-country study
The study examines the role of customer perceptions of CSR in improving customer loyalty
by exploring its direct and mediated effects through service quality, customer satisfaction …
by exploring its direct and mediated effects through service quality, customer satisfaction …
The materiality assessment and stakeholder engagement: A content analysis of sustainability reports
Materiality is the driver through which companies can select issues to be included in
nonfinancial reports favouring the expectations of all stakeholders. The aim of this research …
nonfinancial reports favouring the expectations of all stakeholders. The aim of this research …
A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour: The role of ethical standard and value relevance
Factors promoting customer citizenship behaviour are of great interest to both practitioners
and academics because customer citizenship behaviour is a notable driver of business …
and academics because customer citizenship behaviour is a notable driver of business …
Retailer corporate social responsibility and consumer citizenship behavior: The mediating roles of perceived consumer effectiveness and consumer trust
Retailers often face pressure from stakeholders to address social and environmental issues.
The purpose of this study is to investigate the influence of retailer corporate social …
The purpose of this study is to investigate the influence of retailer corporate social …
Corporate social responsibility as a determinant of consumer loyalty: An examination of ethical standard, satisfaction, and trust
Factors promoting loyalty are of great interest to both academics and practitioners because
consumer loyalty is a notable predictor of business success. This study identifies the …
consumer loyalty is a notable predictor of business success. This study identifies the …