Application of fuzzy AHP and fuzzy MARCOS approach for the evaluation of e-service quality in the airline industry

M Bakır, Ö Atalık - Decision Making: Applications in …, 2021 - dmame-journal.org
Airlines today use e-services extensively for marketing activities and the distribution of
services. Monitoring and evaluating e-service quality are essential for customers' satisfaction …

AHP integrated TOPSIS and VIKOR methods with Pythagorean fuzzy sets to prioritize risks in self-driving vehicles

G Bakioglu, AO Atahan - Applied Soft Computing, 2021 - Elsevier
Self-driving vehicles are of critical importance to a future sustainable transport system, which
is expected to become widespread around the world. However a substantial amount of risk …

A novel renewable energy selection model for United Nations' sustainable development goals

G Büyüközkan, Y Karabulut, E Mukul - Energy, 2018 - Elsevier
Abstract In 2015, the United Nations announced the new Sustainable Development Goals
(SDGs) to safeguard the earth and end poverty as the new global sustainable development …

An intelligent approach for analyzing the impacts of the COVID-19 pandemic on marketing mix elements (7Ps) of the on-demand grocery delivery service

BC Altay, A Okumuş, B Adıgüzel Mercangöz - Complex & Intelligent …, 2022 - Springer
Due to the impact of the COVID-19 pandemic, on-demand grocery delivery service that
combines mobile technology and city logistics has gained tremendous popularity among …

Multi-criteria evaluation of energy storage technologies based on hesitant fuzzy information: A case study for Turkey

M Çolak, İ Kaya - Journal of Energy Storage, 2020 - Elsevier
Energy storage technologies (ESTs) enable to cope with intermittency of energy sources by
storing excess energy to use when it is needed. Therefore, evaluation of energy storage …

A linguistic intuitionistic cloud decision support model with sentiment analysis for product selection in E-commerce

R Liang, J Wang - International Journal of Fuzzy Systems, 2019 - Springer
Online product reviews significantly impact the online purchase decisions of consumers.
However, extant decision support models have neglected the randomness and fuzziness of …

A combined hesitant fuzzy MCDM approach for supply chain analytics tool evaluation

G Büyüközkan, M Güler - Applied Soft Computing, 2021 - Elsevier
Data quantity generated in supply chains expands as supply chain processes get more
complex. Companies can leverage such data and gain valuable insight into their processes …

Consumers' satisfaction factors mining and sentiment analysis of B2C online pharmacy reviews

J Liu, Y Zhou, X Jiang, W Zhang - BMC medical informatics and decision …, 2020 - Springer
Background In recent years, online pharmacies have been accepted by increasingly more
consumers, and the prospects for online pharmacies are optimistic. This article explores the …

Ranking of advertising goals on social network sites by Pythagorean fuzzy hierarchical decision making: Facebook

M Bulut, E Özcan - Engineering Applications of Artificial Intelligence, 2023 - Elsevier
The rapid growth of social networking sites (SNSs), known as web-based services, has
become a natural digital phenomenon, reinforcing e-commerce concepts such as business …

Why do online retailers succeed? The identification and prioritization of success factors for Indian fashion retailers

V Kaushik, A Khare, R Boardman, MB Cano - … Commerce Research and …, 2020 - Elsevier
The exponential growth in online fashion retailing in India has brought several structural
changes. Changing consumer needs and value propositions have made it imperative for …