IMPACT The authors put forward a relational public service agenda which involves investing
in infrastructure, focusing on appropriate scaling of change, balancing specialism and …

Public administration (PA) increasingly faces new and emerging challenges. To address
such challenges, researchers can work collaboratively with practitioners to identify and …

The COVID-19 pandemic has become a catalyst for change, but such change can only
happen through collaborative leadership which maintains a focus on relationships and …

ePDF and ePUB available Open Access under CC-BY-NC-ND licence. Building on research
in public health, social epidemiology and the social determinants of health, this book …

A learning health system aims to create value in health systems using data‐driven
innovations, quality improvement techniques, and collaborations between health system …

In response to increasingly complex needs and tightening fiscal constraints, integration has
led to changes in governance arrangements and joint service delivery. Applying a service …

Over the past decade, there has been growing interest in the theory and practice of design in
the public sector. Service design aims to improve the experience of public services through …

This paper explores the interactions between theory and practice and between discipline
and profession in the public administration and management community. It argues that it is …

Drawing its origins from the Human Relations movement of the early 20th century and from
public leadership orientations emphasising human aspects, human-centred public …

In this paper, four relational heuristic responses for exploring new modes of engagement, or
patterns of activity, that could enliven humanity's efforts in fostering systemic thinking and …