Purpose This paper aims to review the healthcare supply chain (HSC) literature along
various areas and to find out the gap in it. Design/methodology/approach In total, 143 …

Purpose Understanding the outcomes of co-creation (CC) in healthcare is increasingly
gaining multidisciplinary scientific interest. Although more and more service management …

The restructuring of global value/supply chains gained increasing attention as the
unprecedented COVID-19 echoed around the world. Yet, the COVID-19 related theory …

This study contributes to the extant literature by empirically investigating the influence of
Business-to-Business (B2B) firms' technology readiness on information technology …

The academic community and practitioners widely recognize the significance of risk
management and integrative practices in supply chains to deal with complexity and …

The exponential rise of sharing economy has accelerated the growth of shared healthcare
platforms in recent times. Although a shared healthcare platform transforms the exchange of …

Crowdsourced delivery is a service operations model that has proliferated in recent years,
bringing unique opportunities and challenges to online retail operations. In particular, new …

Background: In recent years, China has witnessed a surge in medical disputes, including
many widely reported violent riots, attacks, and protests in hospitals. Asymmetric information …

Organizations increasingly rely on customer involvement in the value creation process (ie,
co‐creation) to enhance customer satisfaction and differentiate themselves from competitors …

This study examines the effect of a novel antecedent, namely cross-organizational
governance (which can be further divided into contractual and relational governance), on …