The corporate social responsibility (CSR) employer brand process: integrative review and comprehensive model

J Carlini, D Grace, C France… - Journal of Marketing …, 2019 - Taylor & Francis
Firms are increasingly drawing on corporate social responsibility (CSR) in their employer
branding to improve attractiveness and engage current and potential employees, and to …

Consumer Behavior in the Service Industry: An Integrative Literature Review and Research Agenda

P Singh, L Arora, A Choudhry - Sustainability, 2022 - mdpi.com
Ongoing technological disruptions in the service industries have altered modern business
practices globally. Due to the unending transference in the overall consumer behavior in …

Antecedent factors that affect restaurant brand trust and brand loyalty: focusing on US and Korean consumers

JH Kwon, SH Jung, HJ Choi, J Kim - Journal of Product & Brand …, 2021 - emerald.com
Purpose This study aims to empirically analyze the effects of marketing communications,
such as advertisement/promotion and social network service (SNS) content, on consumer …

Perceptional components of brand equity: Configuring the Symmetrical and Asymmetrical Paths to brand loyalty and brand purchase intention

P Foroudi, Z **, S Gupta, MM Foroudi… - Journal of Business …, 2018 - Elsevier
This research investigates the impact of brand perception on brand loyalty and brand
purchase intention using the lenses of complexity theory. First, the study conceptualizes and …

Role of social media in retail network operations and marketing to enhance customer satisfaction

U Ramanathan, N Subramanian… - International Journal of …, 2017 - emerald.com
Purpose The technology evolution compels retail networks to introduce unique business
models to retain customers and to gain a competitive advantage. Customer reviews …

Brand communication, brand image and brand trust as antecedents of brand loyalty in Gauteng Province of South Africa

R Chinomona - African Journal of Economic and Management Studies, 2016 - emerald.com
Brand communication, brand image and brand trust as antecedents of brand loyalty in
Gauteng Province of South Africa | Emerald Insight Books and journals Case studies Expert …

The role of novel instruments of brand communication and brand image in building consumers' brand preference and intention to visit wineries

M Gómez-Rico, A Molina-Collado… - Current …, 2023 - Springer
This research aims to analyze brand communication and brand image as specific drivers of
wine brand preference and their influence on wine consumers' intention to visit associated …

The effects of brand experiences, trust and satisfaction on building brand loyalty; an empirical research on global brands

A Sahin, C Zehir, H Kitapçı - Procedia-Social and Behavioral Sciences, 2011 - Elsevier
Marketing academics and practitioners have acknowledged that consumers look for brands
that provide them with unique and memorable experiences. As a result, the concept of brand …

The impact of destination source credibility on destination satisfaction: The mediating effects of destination attachment and destination image

S Veasna, WY Wu, CH Huang - Tourism management, 2013 - Elsevier
Building emotional destination attachment is a key tourism destination branding issue in
today's tourism market. The current study aims to develop and test a comprehensive …

Feel the VIBE: examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media

J Carlson, MM Rahman, A Taylor, R Voola - Journal of Retailing and …, 2019 - Elsevier
A critical issue for marketing managers is how best to orchestrate branded social media
consumption experiences via mobile applications. This is important because in a mobile first …