Digital transformation in the hospitality industry: A bibliometric review from 2000 to 2023

X Peng, J Zhu, S Lee, D Zhou, W Song… - International Journal of …, 2024 - Elsevier
This study reviews the rich yet fragmented literature on digital transformation in the
hospitality industry. Using 2527 peer-reviewed English articles published between 2000 and …

Cloud decision support model for selecting hotels on TripAdvisor. com with probabilistic linguistic information

H Peng, H Zhang, J Wang - International Journal of Hospitality Management, 2018 - Elsevier
Hotel selection on tourism websites has been a prevailing trend in traveling in recent years,
and selecting a suitable hotel is a high-risk decision for millions of tourists because of the …

Exploring the influence of artificial intelligence technology on consumer repurchase intention: The mediation and moderation approach

S Nazir, S Khadim, MA Asadullah, N Syed - Technology in Society, 2023 - Elsevier
Digital technologies have dramatically changed business practices and consumer buying
behavior. This study integrates artificial intelligence technology, consumer engagement on …

Online food delivery services and consumers' purchase intention: Integration of theory of planned behavior, theory of perceived risk, and the elaboration likelihood …

SG Pillai, WG Kim, K Haldorai, HS Kim - International journal of hospitality …, 2022 - Elsevier
Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

[HTML][HTML] Consumer post-adoption of e-wallet: An extended UTAUT2 perspective with trust

AAHZ Kilani, DF Kakeesh, GA Al-Weshah… - Journal of Open …, 2023 - Elsevier
The mobile marketing is facing rapid technological advancement nowadays, and there is
growing literature on the effects of mobile applications, however, the role of branded …

Purchase intention and purchase behavior online: A cross-cultural approach

N Peña-García, I Gil-Saura, A Rodríguez-Orejuela… - Heliyon, 2020 - cell.com
This article aims to explore the key factors on e-commerce adoption from elements of social
psychology, such as attitude, subjective norms, perceived behavioral control, ease of use …

Consumer attitude and intention to adopt mobile wallet in India–An empirical study

D Chawla, H Joshi - International Journal of Bank Marketing, 2019 - emerald.com
Purpose The purpose of this paper is to empirically examine the factors that influence a
consumer's attitude and intention to use mobile wallets using a sample representative of …

[HTML][HTML] Why do people purchase from online travel agencies (OTAs)? A consumption values perspective

S Talwar, A Dhir, P Kaur, M Mäntymäki - International Journal of Hospitality …, 2020 - Elsevier
Online travel agencies (OTAs) are struggling to remain financially sustainable due to intense
competition. To overcome this challenge, OTAs need to better engage their customers by …

Experiencing immersive virtual reality in museums

H Lee, TH Jung, MC tom Dieck, N Chung - Information & management, 2020 - Elsevier
Virtual Reality (VR) has been regarded as a highly effective technology that enables people
to gain enjoyable and immersive information about museum collections. Drawing from the …

[HTML][HTML] Barriers toward purchasing from online travel agencies

S Talwar, A Dhir, P Kaur, M Mäntymäki - International Journal of Hospitality …, 2020 - Elsevier
Online travel agencies (OTAs) are expanding their services to many segments of the travel
and tourism industry. While they are beneficial to travelers, OTAs also face a great deal of …