Buyer–supplier relationship dynamics: A systematic review

A Shamsollahi, DA Chmielewski-Raimondo… - Journal of the Academy …, 2021‏ - Springer
Marketing scholars have long acknowledged that buyer–supplier relationships (BSRs)
evolve over time. Nevertheless, truly dynamic considerations tend to be confined to the …

Organizational buying behavior: past performance and future expectations

JN Sheth - Journal of business & industrial marketing, 1996‏ - emerald.com
Reviews the academic research conducted on organizational buying behavior since the
publication of Sheth's model of industrial buying behavior in 1973. Discovers an impressive …

Customer value: the next source for competitive advantage

RB Woodruff - Journal of the academy of marketing science, 1997‏ - Springer
Driven by more demanding customers, global competition, and slow-growth economies and
industries, many organizations search for new ways to achieve and retain a competitive …

Integrating logistics service or not? The role of platform entry strategy in an online marketplace

L Li, G Li - Transportation Research Part E: Logistics and …, 2023‏ - Elsevier
We study whether an e-commerce platform should costly establish self-owned logistics to
support the logistics distribution services of both the manufacturer and e-tailer. We derive …

Personal selling and sales management: A relationship marketing perspective

BA Weitz, KD Bradford - Journal of the academy of marketing science, 1999‏ - Springer
The authors examine how the practice of personal selling and sales management is
changing as a result of the increased attention on long-term, buyer-seller relationships and …

The theoretical underpinnings of customer asset management: A framework and propositions for future research

RN Bolton, KN Lemon… - Journal of the academy of …, 2004‏ - journals.sagepub.com
Most research in customer asset management has focused on specific aspects of the value
of the customer to the company. The purpose of this article is to propose an integrated …

Examining why and when market share drives firm profit

A Bhattacharya, NA Morgan, LL Rego - Journal of Marketing, 2022‏ - journals.sagepub.com
Many firms use market share to set marketing goals and monitor performance. Recent meta-
analytic research reveals the average economic impact of market share performance and …

An attitude-behavior model of salespeople's customer orientation

RM Stock, WD Hoyer - Journal of the academy of marketing …, 2005‏ - journals.sagepub.com
The goal of this article is to provide deeper insights into the construct of customer orientation
at the individual level. The article has three main objectives: First, this study provides a two …

Relationship marketing and distribution channels: Exploring fundamental issues

JR Nevin - Journal of the Academy of marketing Science, 1995‏ - journals.sagepub.com
I truly got involved in the task of reviewing the article entitled “Relationship Marketing and
Distribution Channels” by Barton A. Weitz and Sandy D. Jap (1995 [this issue]). The effort by …

The interaction effect of relational norms and agent cooperativeness on opportunism in buyer–supplier relationships

C Tangpong, KT Hung, YK Ro - Journal of Operations Management, 2010‏ - Elsevier
In this study, we examined the effect of relational norms and agent cooperativeness on
opportunism in buyer–supplier relationships. Drawing from the theoretical grounding of …