Artificial intelligence (AI) has received a great deal of attention in tourism and hospitality
(T&H) literature and practices. The authors of this study propose a bibliometric approach …

This review seeks to present a comprehensive picture of recent discussions in the social
sciences of the anticipated impact of AI on the world of work. Issues covered include …

Purpose Building on recent smart hospitality systematic reviews and extensive literature
analyses, this paper aims to explore recent developments, themes and issues within smart …

Advancements in Artificial Intelligence (AI) have led to the development of autonomous
decision-making processes, allowing customers to delegate decisions and tasks. Such …

The primary focus of this research is to examine the pivotal role of Artificial Intelligence (AI)
in driving business transformation, with a specific emphasis on its impact within the realm of …

Given that artificial intelligence (AI) is significantly transforming businesses, it is crucial to
examine how AI will change the future of the hospitality and tourism industry. By integrating …

AI application has been met with great concern in the hospitality field given its efficacy
enhancement but threats to employee tasks and jobs. This study investigates the interactive …

Applying artificial intelligence methods, the paper frames the algorithm structure and
software for the formalized determination of the type of distribution (automatic classification) …

This paper aims to outline the influences of ChatGPT on service individualization and
service value co-creation in the travel industry. Data were collected from managers and …

This study investigated the impact of ChatGPT's recommendation quality and ethical
concerns on travelers' acceptance, satisfaction, and perceived trustworthiness. Results …