Towards human-ai teaming to mitigate alert fatigue in security operations centres

M Baruwal Chhetri, S Tariq, R Singh… - ACM Transactions on …, 2024 - dl.acm.org
Security Operations Centres (SOCs) play a pivotal role in defending organisations against
evolving cyber threats. They function as central hubs for detecting, analysing, and …

[PDF][PDF] AI in the workplace: A qualitative analysis of intelligent employee assistants

J Manseau - 2020 - core.ac.uk
Voice-controlled technologies that are referred to as intelligent employee assistants are
showing rapid adoption in organizations. The nature of work is changing, and employees …

Conversational intelligence analysis

A Toniolo, AD Preece, W Webberley… - Proceedings of the 17th …, 2016 - dl.acm.org
Social networks foster the development of social sensing to gather data about situations in
the environment. Making sense of this information is, however, a challenge because the …

Supporting user fusion of AI services through conversational explanations

D Braines, R Tomsett, A Preece - 2019 22th International …, 2019 - ieeexplore.ieee.org
As systems become more complex, they become harder to understand both in terms of their
composition (by system developers) and in terms of their operation (by system users). In …

From open source communications to knowledge

A Preece, C Roberts, D Rogers… - Next-Generation …, 2016 - spiedigitallibrary.org
Rapid processing and exploitation of open source information, including social media
sources, in order to shorten decision-making cycles, has emerged as an important issue in …

A human centric approach to the Internet of things

JW Cervantes-Solis - 2019 - etheses.bham.ac.uk
This research focuses on human interaction with the IoT, not only from the perspective of the
user, but also considering the requirements that smart objects should meet to support …

[PDF][PDF] Exploring the Boundary between Employees and Intelligent Employee Assistants

J Manseau - 2020 - scholar.archive.org
This research aims to investigate the boundary between the physical and virtual world by
studying employee interaction with IT artifacts that use natural language to perform tasks …

[PDF][PDF] Modelling user interactions in the Internet of Things

JW Cervantes-Solis, C Baber - publications.ergonomics.org.uk
User experience with 'smart'objects determines the device's adoption. One important
consideration, therefore, is whether it is possible to model the interactions prior to …