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A systematic review and taxonomy of explanations in decision support and recommender systems
With the recent advances in the field of artificial intelligence, an increasing number of
decision-making tasks are delegated to software systems. A key requirement for the success …
decision-making tasks are delegated to software systems. A key requirement for the success …
Recommender systems based on user reviews: the state of the art
In recent years, a variety of review-based recommender systems have been developed, with
the goal of incorporating the valuable information in user-generated textual reviews into the …
the goal of incorporating the valuable information in user-generated textual reviews into the …
Measuring recommendation explanation quality: The conflicting goals of explanations
Explanations have a large effect on how people respond to recommendations. However,
there are many possible intentions a system may have in generating explanations for a …
there are many possible intentions a system may have in generating explanations for a …
Sentiment based matrix factorization with reliability for recommendation
Recommender systems aim at predicting users' preferences based on abundant information,
such as user ratings, demographics, and reviews. Although reviews are sparser than ratings …
such as user ratings, demographics, and reviews. Although reviews are sparser than ratings …
Measuring" why" in recommender systems: A comprehensive survey on the evaluation of explainable recommendation
Explainable recommendation has shown its great advantages for improving
recommendation persuasiveness, user satisfaction, system transparency, among others. A …
recommendation persuasiveness, user satisfaction, system transparency, among others. A …
A comparative analysis of recommender systems based on item aspect opinions extracted from user reviews
In popular applications such as e-commerce sites and social media, users provide online
reviews giving personal opinions about a wide array of items, such as products, services …
reviews giving personal opinions about a wide array of items, such as products, services …
Explaining recommendations based on feature sentiments in product reviews
The explanation interface has been recognized important in recommender systems as it can
help users evaluate recommendations in a more informed way for deciding which ones are …
help users evaluate recommendations in a more informed way for deciding which ones are …
User evaluations on sentiment-based recommendation explanations
The explanation interface has been recognized as important in recommender systems
because it can allow users to better judge the relevance of recommendations to their …
because it can allow users to better judge the relevance of recommendations to their …
Sentiment community detection: exploring sentiments and relationships in social networks
D Wang, J Li, K Xu, Y Wu - Electronic Commerce Research, 2017 - Springer
Social networking sites (SNS), which allow users to express opinions on products/services,
have become an important channel and platform for enterprises to acquire and trace users' …
have become an important channel and platform for enterprises to acquire and trace users' …
Measuring the Impact of Explanation Bias: A Study of Natural Language Justifications for Recommender Systems
Despite the potential impact of explanations on decision making, there is a lack of research
on quantifying their effect on users' choices. This paper presents an experimental protocol …
on quantifying their effect on users' choices. This paper presents an experimental protocol …