ISO 9001 certification research: questions, answers and approaches
Purpose–The majority of ISO 9001 certification research studies conducted so far are
supported by survey methodologies and descriptive statistics. As such, they express …
supported by survey methodologies and descriptive statistics. As such, they express …
ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited
The debate about the impact of ISO 9000/1994 on performance has been waging since its
inception. While there is a general agreement regarding the positive impact of TQM on …
inception. While there is a general agreement regarding the positive impact of TQM on …
Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies
After more than two decades since quality became part of managers' everyday lexicon, total
quality management (TQM) and ISO 9000 have taken the centre stage. However, there has …
quality management (TQM) and ISO 9000 have taken the centre stage. However, there has …
ISO 9000 and ISO 14000 standards: an international diffusion model
Purpose–In an economic environment characterized in recent years by globalization and the
integration of economic processes, standardization in management systems has had a high …
integration of economic processes, standardization in management systems has had a high …
Process management practices and quality systems standards: Risks and opportunities of the new ISO 9001 certification
S Biazzo, G Bernardi - Business Process Management Journal, 2003 - emerald.com
The attention focused on the complex set of human activities through which a company
attempts to create value for its stakeholders is one of the most characteristic features of the …
attempts to create value for its stakeholders is one of the most characteristic features of the …
The impact of international standards certification on the performance of firms in less developed countries
M Goedhuys, L Sleuwaegen - World Development, 2013 - Elsevier
This paper examines the effects of international standards certification (ISC) on both
productivity and sales performance for firms from a wide set of countries exhibiting different …
productivity and sales performance for firms from a wide set of countries exhibiting different …
A triple analysis of ISO 9000 effects on company performance
M Martínez‐Costa… - International journal of …, 2007 - emerald.com
Purpose–ISO 9000 certification has a growing importance for companies, mainly in Europe
but also in other countries. Several papers have analysed the effects of ISO 9000 …
but also in other countries. Several papers have analysed the effects of ISO 9000 …
[BUCH][B] Quality management system handbook for product development companies
V Nanda - 2005 - taylorfrancis.com
Quality Management System Handbook for Product Development Companies describes a
systematic approach for quality management and continuous improvement via a formal …
systematic approach for quality management and continuous improvement via a formal …
ISO 9000 and TQM: substitutes or complementaries? An empirical study in industrial companies
AR Martínez‐Lorente… - International Journal of …, 2004 - emerald.com
After analysing a sample of 442 of the Spanish biggest manufacturing companies, some
evidence about the influence of total quality management (TQM) on the companies' …
evidence about the influence of total quality management (TQM) on the companies' …
The impacts of acquiring ISO 9000 certification on the performance of SMEs in Tehran
A Bayati, A Taghavi - the TQM Magazine, 2007 - emerald.com
Purpose–Small to medium‐sized enterprises (SMEs) constitute 90 percent of all enterprises
in Iran. Thus they have an important role in the development of the country. SMEs need to …
in Iran. Thus they have an important role in the development of the country. SMEs need to …