The paper presents an insightful overview of the intricate legal challenges posed by the
proliferation of Artificial Intelligence (AI) and Robotics. This comprehensive review explores …

Proponents of artificial intelligence (AI) have envisaged a scenario wherein intelligent
machines would execute routine tasks performed by humans, thus, relieving them to engage …

Using an in-depth qualitative case study design, focusing on a significant global technology
consulting multinational enterprise's (MNEs) subsidiary in India, this research analyses …

There is little consensus on what artificial intelligence (AI) systems may or may not embrace.
Although this may point to multiplicity of interpretations and backgrounds, a lack of …

Communicating with customers through AI-based chatbots in customer service (AISC) has
become increasingly popular for many companies. However, in actual service encounters …

An enhanced understanding of the innovative use of artificial intelligence (AI) is essential for
organizations to improve work design and daily business operations. This study's purpose is …

Artificial intelligence (AI) reconfigures work and organization, while work and organization
shape AI. In this special issue, we explore these mutual transformations and how they play …

Artificial Intelligence (AI) can enter organizations and become AI teammates in
organizational teams, posing new challenges to organizational form, team management …

As artificial intelligence (AI) technologies become more ubiquitous for streamlining and
optimizing work, they are entering fields representing organizational logics at odds with the …

Artificial intelligence (AI) offers great potential in organizations. The path to achieving this
potential will involve human-AI interworking, as has been confirmed by numerous studies …