Continuance intention of online technologies: A systematic literature review

M Yan, R Filieri, M Gorton - International Journal of Information …, 2021 - Elsevier
Given the dynamic nature of digital technologies, understanding why users intend to
continue to use them or not is important for practitioners and academics alike. This paper …

[HTML][HTML] The evolving research of customer adoption of digital payment: Learning from content and statistical analysis of the literature

AM Sahi, H Khalid, AF Abbas, SFA Khatib - Journal of Open Innovation …, 2021 - Elsevier
The global spread and use of the internet and mobile phones has contributed to the
development of digital payments. Despite its growth potential, until now there is a lack of …

The Digital Payment System: How Does It Impact Indonesia's Poverty?

LN Nasution, DM Rangkuty, SM Putra - ABAC Journal, 2024 - assumptionjournal.au.edu
Digital payments are currently well-developed and available through various methods,
especially in Indonesia. Digital payments are essential in ensuring the country's economy …

How to retain customers: Understanding the role of trust in live streaming commerce with a socio-technical perspective

M Zhang, Y Liu, Y Wang, L Zhao - Computers in Human Behavior, 2022 - Elsevier
Live streaming commerce has been the mainstream of e-commerce in recent years.
Although live streaming research has gained interest, a holistic model explaining why …

Antecedents of trustworthiness of social commerce platforms: a case of rural communities using multi group SEM & MCDM methods

S Abbas, A Alnoor, TS Yin, AM Sadaa… - … commerce research and …, 2023 - Elsevier
Business' ethics have changed the landscape of commerce around the world lately.
Legitimacy, robustness, and morality are among the most important factors that build …

The roles of trust, personalization, loss of privacy, and anthropomorphism in public acceptance of smart healthcare services

K Liu, D Tao - Computers in Human Behavior, 2022 - Elsevier
AI-based smart healthcare services are emerging as promising tools to improve efficiency
and effectiveness of healthcare service delivery. This study aimed to examine the roles of …

Online food delivery services and consumers' purchase intention: Integration of theory of planned behavior, theory of perceived risk, and the elaboration likelihood …

SG Pillai, WG Kim, K Haldorai, HS Kim - International journal of hospitality …, 2022 - Elsevier
Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

[HTML][HTML] Government digital transformation: understanding the role of government social media

YP Yuan, YK Dwivedi, GWH Tan, TH Cham… - Government Information …, 2023 - Elsevier
Government social media has been integrated as part of the government administrative tools
to improve public service and promote public goals. However, the current government …

How to improve user engagement and retention in mobile payment: a gamification affordance perspective

L Zhang, Z Shao, J Benitez, R Zhang - Decision Support Systems, 2023 - Elsevier
Given the cut-throat competition in the Chinese mobile payment market, user retention is
essential for guaranteeing the long-term profitability of mobile payment platforms …

What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?

Y Zhao, F Bacao - International journal of hospitality management, 2020 - Elsevier
Food delivery apps (FDAs) as an emerging online-to-offline mobile technology, have been
widely adopted by catering businesses and customers. Especially, as they have provided …