Evaluating visitor–therapist relationship in Indian spa and wellness resorts | Emerald Insight
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Delivery services are going through a transition phase globally due to changes in the market
dynamics and growing e-commerce industries. As the delivery services of public logistics …

This paper aims to determine the impact of COVID on the sharing economy (SE) in order to
assess customer satisfaction and to understand factors other than COVID that could affect …

In recent years, the inclination toward eating out has become a prime choice everywhere. It
is the result of working parents, micro family, and disposable income. People are looking for …

Mode of water transport is very important in the tourism industry as a support in providing the
best service for tourists. Transportation is the cause and the effect of the growth of tourist in …

This research examines the implementation of Total Quality Management (TQM) in Peru
based on nine factors. The questionnaires were sent in 2006, 2011 and 2017 to the …

Measurement of customer sastisfaction is an efficient tool to detect problems in SP (Services
Provider) and their relationship with customers. Based on this measurement a relationship …

This study was conducted in order to identify the relationship between human resource
management practices, employee job satisfaction and organisational commitment in …

Although numerous research has been conducted on the quality of rural tourism services,
there remains a need to explore the service quality causal relationship with behavioural …

The earlier literature either measured management practices in terms of the general
management traits or did not account for the effects on firm performance. However, the …