Digital transformation: What we have learned (thus far) and what is next
There is certainly a lot of discussion about digital technologies, their transformative nature,
and their potentially disruptive impact on business and society. The number of publications …
and their potentially disruptive impact on business and society. The number of publications …
Insights From “The Machine Stops” to Better Understand Rational Assumptions in Algorithmic Decision Making and Its Implications for Organizations
These are the words of Kuno, the protagonist in EM Forster's much-acclaimed short story
“The Machine Stops.” 1 In this review essay we use Forster's story as a source of inspiration …
“The Machine Stops.” 1 In this review essay we use Forster's story as a source of inspiration …
Special issue editorial: Artificial intelligence in organizations: Implications for information systems research
Artificial intelligence (AI) technologies offer novel, distinctive opportunities and pose new
significant challenges to organizations that set them apart from other forms of digital …
significant challenges to organizations that set them apart from other forms of digital …
“How mAy I help you today?” The use of AI chatbots in small family businesses and the moderating role of customer affective commitment
In a digitally empowered business world, a growing number of family businesses are
leveraging the use of chatbots in an attempt to improve customer experience. This research …
leveraging the use of chatbots in an attempt to improve customer experience. This research …
The future of research in an artificial intelligence-driven world
Current and future developments in artificial intelligence (AI) systems have the capacity to
revolutionize the research process for better or worse. On the one hand, AI systems can …
revolutionize the research process for better or worse. On the one hand, AI systems can …
When gig workers become essential: Leveraging customer moral self-awareness beyond COVID-19
The COVID-19 pandemic intensified economic reliance on gig workers that perform
essential tasks such as health care, personal transport, food and package delivery, and ad …
essential tasks such as health care, personal transport, food and package delivery, and ad …
Reframing the purpose of business education: Crowding-in a culture of moral self-awareness
Numerous high-profile ethics scandals, rising inequality, and the detrimental effects of
climate change dramatically underscore the need for business schools to instill a …
climate change dramatically underscore the need for business schools to instill a …
Automated decision-making
Purpose This paper aims to analyse three decision-making approaches that involve humans
and artificial autonomous agents, namely, human “in the loop”,“on the loop” and “out of the …
and artificial autonomous agents, namely, human “in the loop”,“on the loop” and “out of the …
Artificial intelligence and rationalized unaccountability: Ideology of the elites?
In this Connexions essay, we focus on intelligent agent programs that are cutting-edge
solutions of contemporary artificial intelligence (AI). We explore how these programs …
solutions of contemporary artificial intelligence (AI). We explore how these programs …
AI as a child of mother earth: Regrounding human-AI interaction in ecological thinking
The anthropocentric cultural idea that humans are active agents exerting control over their
environments has been largely normalized and inscribed in practices, policies, and products …
environments has been largely normalized and inscribed in practices, policies, and products …