AI-powered symptom checkers are automating the work of telephone triage nurses in
assessing patient urgency. Yet, these systems exclude several vulnerable patient groups …

Over the past few years, healthcare providers have significantly expanded telemedicine
adoptions. On one hand, telemedicine has the potential to increase the accessibility of …

Digitalization in the healthcare sector offers several organizational advantages, ranging from
enhanced service quality to cost savings. However, its adoption often progresses slowly and …

For autonomous vehicles (AVs) to be widely commercialized, they must operate safely.
Testing AVs on public roads helps improve their future safety, as it enables AV firms to …

In this chapter, we pursue two main objectives, both related to health care operations. The
first objective is to provide an overview of Morris Cohen's main contributions to health care …