Customer relationship management and its impact on entrepreneurial marketing: A literature review
Entrepreneurship is one of the business forces with the greatest power to transform today's
society, due to its ability to discover and take advantage of new opportunities to satisfy …
society, due to its ability to discover and take advantage of new opportunities to satisfy …
A multidimensional view of intellectual capital and dynamic innovative performance
A review of the literature on intellectual capital development was conducted using systemic
criteria for the inclusion of relevant studies. The concepts behind the ideas explored in the …
criteria for the inclusion of relevant studies. The concepts behind the ideas explored in the …
Why, where and how are organizations using blockchain in their supply chains? Motivations, application areas and contingency factors
WAH Ahmed, BL MacCarthy… - International Journal of …, 2022 - emerald.com
Purpose Blockchain is increasingly being considered for applications in operations and
supply chain management. However, evidence from practice is still scarce on why, where …
supply chain management. However, evidence from practice is still scarce on why, where …
The determinant factors for the adoption of CRM in the Palestinian SMEs: The moderating effect of firm size
CRM adoption can provide innumerable benefits to the SMEs performance, including
solving customer problems in a timely manner, enhancing customer satisfaction by …
solving customer problems in a timely manner, enhancing customer satisfaction by …
A contingency theory approach to understanding small retail business continuity during Covid‐19
Small retail businesses are particularly vulnerable to turbulence caused from the COVID‐19
pandemic. To consider what actions retailer owners/managers can take to maneuver during …
pandemic. To consider what actions retailer owners/managers can take to maneuver during …
Riding on the waves of the COVID-19 pandemic in re-thinking organizational design: a contingency-based approach
J Chong, SX Duan - Journal of Strategy and Management, 2022 - emerald.com
Purpose This paper aims to explore what organizational structural designs and strategies
that organizations can seek to adopt so as to enable them to respond effectively to the post …
that organizations can seek to adopt so as to enable them to respond effectively to the post …
[HTML][HTML] A meta-regression analysis of environmental sustainability practices and firm performance
The growing concern with environmental protection has transformed companies'
environmental responsibility into a tactical strategy to increase their competitiveness. The …
environmental responsibility into a tactical strategy to increase their competitiveness. The …
Entrepreneurial orientation and open innovation promote the performance of services SMEs: The mediating role of cost leadership
In the 21st century, small and medium service firms face difficulty sustaining their
performance. Additionally, the literature on entrepreneurial orientation (EO) in SMEs is …
performance. Additionally, the literature on entrepreneurial orientation (EO) in SMEs is …
Understanding sales enablement in complex B2B companies: Uncovering similarities and differences in a cross-functional and multi-level case study
As the sales function continuous to evolve, organizations are increasingly investing in sales
enablement, which entails aligning resources across different organizational functions and …
enablement, which entails aligning resources across different organizational functions and …
The dark side of sales technologies: How technostress affects sales professionals
Purpose This article evaluates the effect of technostress due to implementation of sales
technologies on sales professionals in terms of changes in job satisfaction and role stress …
technologies on sales professionals in terms of changes in job satisfaction and role stress …