The effects of consumer brand authenticity, brand image, and age on brand loyalty in time-honored restaurants: Findings from SEM and fsQCA

JB Xu, G Prayag, H Song - International Journal of Hospitality Management, 2022 - Elsevier
This study addresses a lack of research on the effects of consumer brand authenticity, brand
image, and age, on brand loyalty in time-honored restaurants. Time-honored restaurants are …

Perceived authenticity of traditional branded restaurants (China): impacts on perceived quality, perceived value, and behavioural intentions

Q Chen, R Huang, B Hou - Current Issues in Tourism, 2020 - Taylor & Francis
This study attempts to investigate the perceived authenticity of consumers in Chinese
traditional branded restaurants, as well as to investigate the specific factors that contribute to …

Do authentic dimensions and customer knowledge affect overall authenticity and revisit intention via interacting gastronomic experience? Perspective on ethnic …

IE Salem, H Aideed, MAA Akaak, RSR Al Isaii… - International Journal of …, 2024 - Elsevier
Authenticity has been widely acknowledged as a pivotal determinant in the success of ethnic
restaurants. This study explores the influence of authentic dimensions and customer …

Does local cuisine influence the image of a World Heritage destination and subsequent loyalty to that destination?

N Huete-Alcocer, RD Hernandez-Rojas - International Journal of …, 2022 - Elsevier
Abstract The World Heritage Cities face various challenges including how to gain the loyalty
of tourists and visitors while ensuring sustainability. This study explores tourist loyalty to …

Do SARS-CoV-2 safety measures affect visitors experience of traditional gastronomy, destination image and loyalty to a World Heritage City?

N Huete-Alcocer, RD Hernandez-Rojas - Journal of Retailing and …, 2022 - Elsevier
Abstract Sars-Cov-2 paralyzed tourism, which only began to recover after the vaccine roll-
out. This study investigates loyalty to a city based on the perception of COVID safety …

A study on China's time-honored catering brands: Achieving new inheritance of traditional brands

SN Zhang, YQ Li, CH Liu, WQ Ruan - Journal of Retailing and Consumer …, 2021 - Elsevier
The time-honored brand is the best brand retained from centuries of business and handicraft
competition, representing inestimable brand, economic and cultural value. However, it has …

Robotic employees vs. human employees: Customers' perceived authenticity at casual dining restaurants

H Song, YC Wang, H Yang, E Ma - International Journal of Hospitality …, 2022 - Elsevier
Cost-saving and sanitation considerations and the challenge of labor shortages have
catalyzed the application of service robots in restaurants. Although service robots can …

Influence of servicescape stimuli on word-of-mouth intentions: An integrated model to indigenous restaurants

RF Chao, Y Fu, CH Liang - International Journal of Hospitality Management, 2021 - Elsevier
This study explores the influence of servicescape on consumers' word-of-mouth intentions
using the stimulus-organism-response framework. It focuses on the interaction effects of …

Using authenticity cues to increase repurchase intention in restaurants: Should the focus be on ability or morality?

JB Xu, H Song, G Prayag - Tourism Management Perspectives, 2023 - Elsevier
Extant studies on restaurant experiences have prioritised the examination of perceived
authenticity often at the expense of other authenticity types, such as moral and existential …

Augmenting service quality dimensions: mediation of image in the Indian restaurant industry

A Biswas, RK Verma - Journal of Foodservice Business Research, 2023 - Taylor & Francis
Providing top-notch services is imperative for the success of any organization in this era of
globalization and competitiveness. This study aims to identify the dimensions of perceived …