Tourism, technology and ICT: a critical review of affordances and concessions

S Gössling - Journal of Sustainable Tourism, 2021 - Taylor & Francis
The digital information age has changed global tourism in profound ways. Information and
Communication Technologies (ICT) are pervasive, and they have become inextricably …

What drives travelers' adoption of user-generated content? A literature review

DC Ukpabi, H Karjaluoto - Tourism management perspectives, 2018 - Elsevier
User-generated content (UGC) has become an important part of travel planning, as travelers
evaluate travel products based on past reviews. However, different factors account for why …

Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic

SS Kim, J Kim, F Badu-Baiden, M Giroux… - International Journal of …, 2021 - Elsevier
Robots and artificial intelligence (AI) technologies are becoming more prominent in the
tourism industry. Nowadays, consumers are faced with multiple options involving both …

Is it the end of the technology acceptance model in the era of generative artificial intelligence?

E Mogaji, G Viglia, P Srivastava… - International Journal of …, 2024 - emerald.com
Purpose The technology acceptance model (TAM) is a widely used framework explaining
why users accept new technologies. Still, its relevance is questioned because of evolving …

Exploring the factors influencing the adoption and usage of Augmented Reality and Virtual Reality applications in tourism education within the context of COVID-19 …

S Shen, K Xu, M Sotiriadis, Y Wang - Journal of hospitality, leisure, sport & …, 2022 - Elsevier
Abstract Augmented Reality and Virtual Reality are regarded as smart and digital
technologies that made their impact in many industries and settings. On the other hand, the …

Promoting tourism business through digital marketing in the new normal era: a sustainable approach

SK Deb, SM Nafi, M Valeri - European Journal of Innovation …, 2024 - emerald.com
Purpose This paper aims to measure the intention to use digital marketing strategies to
enhance the performance of tourism business as well as the extent of digital renovation …

Technology acceptance theories and factors influencing artificial Intelligence-based intelligent products

K Sohn, O Kwon - Telematics and Informatics, 2020 - Elsevier
The rapid growth of artificial intelligence (AI) technology has prompted the development of AI-
based intelligent products. Accordingly, various technology acceptance theories have been …

Exploring the value of augmented reality for tourism

EE Cranmer, MC tom Dieck, P Fountoulaki - Tourism Management …, 2020 - Elsevier
Augmented reality (AR) is increasingly used as a marketing, information and experience
channel within the tourism industry. However, little is known with regards to the actual value …

Marketing robot services in hospitality and tourism: the role of anthropomorphism

J Murphy, U Gretzel, J Pesonen - Future of Tourism Marketing, 2021 - taylorfrancis.com
Humanoid robots should play an increasing role in hospitality and tourism services.
Anthropomorphic–human like–characteristics seem critical component to consumers …