Digital contact tracing technology in the COVID-19 pandemic: a systematic review

N Irwin, DN Aisyah, FM Rahman, L Manikam - Health and Technology, 2024 - Springer
Introduction The COVID-19 pandemic prompted public health teams across the world to
emphasize case identification, contact tracing, and isolation in outbreak management …

Mining user reviews of COVID contact-tracing apps: An exploratory analysis of nine European apps

V Garousi, D Cutting, M Felderer - Journal of systems and software, 2022 - Elsevier
Context: More than 78 countries have developed COVID contact-tracing apps to limit the
spread of coronavirus. However, many experts and scientists cast doubt on the effectiveness …

What do users think of the UK's three COVID-19 contact-tracing apps? A comparative analysis

V Garousi, D Cutting - BMJ Health & Care Informatics, 2021 - pmc.ncbi.nlm.nih.gov
Objectives Our goal was to gain insights into the user reviews of the three COVID-19 contact-
tracing mobile apps, developed for the different regions of the UK:'NHS COVID-19'for …

What users think of COVID-19 contact-tracing apps: An analysis of eight European apps

V Garousi, D Cutting, M Felderer - IEEE Software, 2021 - ieeexplore.ieee.org
What do users think of COVID-19 contact-tracing apps? An analysis of eight European apps
Page 1 0740-7459 (c) 2021 IEEE. Personal use is permitted, but republication/redistribution …

HSAM: Hybrid Sentiment Analysis Model for COVID-19 Contact Tracing Applications

R Singh, N Kumar - 2023 IEEE World AI IoT Congress (AIIoT), 2023 - ieeexplore.ieee.org
To understand the public's perception of COVID-19 tracing applications, previous studies
were primarily based on exploratory research, surveys or machine learning methods, which …

Sentiment Analysis in Public Health Crisis Applications: A Conceptual Framework

R Isa, MF Noordin, R Othman… - International Journal on …, 2022 - journals.iium.edu.my
Sentiment analysis, also known as opinion mining, is a Natural Language Processing (NLP)
technique. It predicts people's opinions on products or services offered, whether positive …