Quality output, workplace environment, and employee retention: The positive influence of emotionally intelligent supply chain managers

SB Keller, PM Ralston, SA LeMay - Journal of Business …, 2020 - Wiley Online Library
Industry advancements are accelerating at phenomenal rates and changing the
management of logistics and supply chain operations. Employers must develop supervision …

An examination of the effects of omni-channel service offerings on retailer performance

AL Jones, JW Miller, SE Griffis, JM Whipple… - International Journal of …, 2021 - emerald.com
Purpose Both online and brick and mortar retailers have invested heavily in develo**
omni-channel service offerings. Though seen as a competitive necessity, these omni …

Transportation capacity shortage influence on logistics performance: evidence from the driver shortage

M Wang, LC Wood, B Wang - Heliyon, 2022 - cell.com
The study aims to provide an in-depth analysis of a transportation capacity shortage issue
affecting Australian logistics service providers. Transportation capacity shortage is an …

[HTML][HTML] A systematic review of incentive schemes and their implications for truck driver safety performance

L Meyer, LL Goedhals-Gerber, A De Bod - Journal of Safety Research, 2025 - Elsevier
Introduction: This systematic review investigates the effects of monetary and non-monetary
incentive schemes on the safety performance of truck drivers, a critical concern within the …

Exploring the differential roles of environmental and social sustainability in carrier selection decisions

B Davis-Sramek, JL Robinson, JL Darby… - International Journal of …, 2020 - Elsevier
Growing interest surrounds how sustainable practices can be incorporated into a company's
supply base. A growing stream of research has examined how companies can incorporate …

Blockchain in supply chain management: a feature-function framework for future research

JC Brau, J Gardner, HA DeCampos… - … Chain Management: An …, 2023 - emerald.com
Purpose Blockchain technology offers numerous venues for supply chain applications and
research. However, the connections between specific blockchain features and future …

Job gain and job loss dynamics in the truck transportation industry

JW Miller, J Phares, SV Burks - Journal of Business Logistics, 2024 - Wiley Online Library
Every year, roughly 27% of all jobs in the truck transportation sector (NAICS 484) are
reshuffled across motor carriers as existing carriers grow or shrink, new entrants begin …

The consequences of self‐reporting biases: Evidence from the crash preventability program

A Scott, AT Balthrop - Journal of Operations Management, 2021 - Wiley Online Library
Relying on firms to self‐report information is an information‐gathering mechanism that often
results in biased measures due to the incentives of the reporting firms. What is less …

To err is human: Exploratory multilevel analysis of supply chain delivery delays

A Awaysheh, MT Frohlich, BB Flynn… - Journal of Operations …, 2021 - Wiley Online Library
We examine the impact of human errors by front‐line supply chain employees on delivery
delays. We build on normal accident theory (NAT), a multilevel theory describing the …

Fifty years inside the minds of truck drivers

S LeMay, SB Keller - International Journal of Physical Distribution & …, 2019 - emerald.com
Purpose The purpose of this paper is to examine the past 50 years of driver research from a
historical context linked to the political and economic developments of the US motor carrier …