This review spotlights research related to ethical and unethical behavior in organizations. It
builds on previous reviews and meta-analyses of the literature on (un) ethical behavior in …

Moral disengagement refers to a set of cognitive tactics people employ to sidestep moral self-
regulatory processes that normally prevent wrongdoing. In this study, we present a …

Long-term customer relationships develop over repeated interactions, underscoring the
importance of frontline employees (FLEs) engaging in ethical behaviors. Therefore …

Ethical decision-making (EDM) descriptive theoretical models often conflict with each other
and typically lack comprehensiveness. To address this deficiency, a revised EDM model is …

A significant body of research concludes that stable beliefs of perceived consumer
effectiveness lead to sustainable consumption choices. Consumers who believe that their …

Customer relationship management (CRM) is a continually evolving domain and now social
media technologies have revolutionized the way businesses and consumers interact …

This study investigates how Islamic religiosity affects ethical decision making. The study was
conducted in the Malaysian workforce across the public and private sectors with a sample of …

Research suggests that emotions can greatly influence consumer decision making and
behaviours. Notwithstanding, our understanding of the role of anticipated emotions in what …

Although a number of studies have demonstrated that perceived ethical leadership
engenders beneficial follower outcomes, there is a dearth of research on ethical leadership …

Recent theories on cognitive science have stressed the significance of moral intuition as a
counter to and complementary part of moral reasoning in decision making. Thus, the aim of …