[PDF][PDF] Measurement of satisfaction with health care: Implications for practice from a systematic review of the literature

H Crow, H Gage, S Hampson, J Hart… - Health technology …, 2002 - uhra.herts.ac.uk
Background Satisfaction and its measurement are important for public policy analysts,
healthcare managers, practitioners and users. Despite problems with establishing a tangible …

Pain and women's satisfaction with the experience of childbirth: a systematic review

ED Hodnett - American journal of obstetrics and gynecology, 2002 - Elsevier
Objective: To summarize what is known about satisfaction with childbirth, with particular
attention to the roles of pain and pain relief. Study Design: A systematic review of 137 …

Estimation of an inter-rater intra-class correlation coefficient that overcomes common assumption violations in the assessment of health measurement scales

CA Bobak, PJ Barr, AJ O'Malley - BMC medical research methodology, 2018 - Springer
Background Intraclass correlation coefficients (ICC) are recommended for the assessment of
the reliability of measurement scales. However, the ICC is subject to a variety of statistical …

[BOK][B] Cummings otolaryngology-head and neck surgery e-book: head and neck surgery, 3-volume set

PW Flint, BH Haughey, VJ Lund, JK Niparko… - 2014 - books.google.com
Now in its 6th edition, Cummings Otolaryngology remains the world's most detailed and
trusted source for superb guidance on all facets of head and neck surgery. Completely …

Experienced nurses' motivation, intention to leave, and reasons for turnover: a qualitative survey study

A Hörberg, C Gadolin, M Skyvell Nilsson… - Journal of Nursing …, 2023 - Wiley Online Library
There is a global nurse shortage, and researchers have made great efforts in trying to unveil
the reasons for turnover and how to increase retention. However, such research has had a …

[PDF][PDF] The mediating effect of patient satisfaction in the patients' perceptions of healthcare quality-patient trust relationship

L Alrubaiee, F Alkaa'ida - International Journal of Marketing …, 2011 - researchgate.net
The main purpose of this study is to investigate the relationship between patient perception
of healthcare quality, patient satisfaction, and patient trust and the mediating effect of patient …

Determinants of patient satisfaction: a study among 39 hospitals in an in-patient setting in Germany

T Schoenfelder, J Klewer, J Kugler - International journal for …, 2011 - academic.oup.com
Objective To identify key determinants of patient satisfaction. Design Data used were
obtained through a self-administered, post-visit questionnaire by random sampling during …

Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector

S Ahmed, KM Tarique, I Arif - … journal of health care quality assurance, 2017 - emerald.com
Purpose The purpose of this paper is to investigate service quality, patient satisfaction and
loyalty in Bangladesh's healthcare sector. It identifies healthcare quality conformance …

The Diabetes Treatment Satisfaction Questionnaire change version (DTSQc) evaluated in insulin glargine trials shows greater responsiveness to improvements than …

C Bradley, R Plowright, J Stewart, J Valentine… - Health and quality of life …, 2007 - Springer
Background The results of using status measures to identify any changes in treatment
satisfaction strongly suggest a need for specific change instruments designed to overcome …

Importance values for Importance–Performance Analysis: A formula for spreading out values derived from preference rankings

J Abalo, J Varela, V Manzano - Journal of Business Research, 2007 - Elsevier
Importance–Performance Analysis (IPA) is a simple and useful technique for identifying
those attributes of a product or service that are most in need of improvement or that are …