The identification and satisfaction of consumer analysis‐driven information needs of marketers on the WWW

S Sen, B Padmanabhan, A Tuzhilin… - European Journal of …, 1998 - emerald.com
Investigates the information needs of marketers on the WWW for consumer analysis
purposes, and examines how these can be met. Begins by briefly highlighting the …

Navigational characteristics effectiveness of pharmaceutical web sites on consumer behavior and pre-purchase intentions

MO Richard - 2003 - spectrum.library.concordia.ca
Despite recent success by companies using the Internet to deal with their customers, one of
the major remaining problems concerns understanding navigation on the Web and its …