Despite increasing scientific interest in explaining how gamification supports positive affect
and motivation, behavior change and learning, there is still a lack of an overview of the …

Tax administrations worldwide have become highly digitised with a diverse and
sophisticated array of e-services to enhance the taxpayer experience. Nevertheless, given …

Virtual teaching modalities urgently implemented during the Covid-19 pandemic require
strategies to motivate students to participate actively in higher education. Our study found …

Despite the increasing use of digital tools for citizen participation, their ecosystem and
functionality remain underexplored. What digital tools exist, and how do they help citizens …

The Metaverse is a podium of user mesmerizing interactions in the virtual world with the
support of the Internet, software, and hardware required to create the exceptional immersive …

The main purpose of this paper is to explore the performance of white-collared gig workers
using three theoretical perspectives: knowledge-based view theory, employee engagement …

Gamification is usually understood as a pedagogical strategy that favors student
engagement and motivation. Traditionally it is composed of dynamics, mechanics, and …

Though gamified loyalty programs (GLPs), or loyalty programs that deploy gamified
elements, are increasingly adopted, academic acumen of customer engagement with GLPs …

As health and fitness applications (apps) take on larger markets, attracting and satisfying
users has become a crucial task. Gamification, a popular ancillary design used in various …

Governments realize a significant gap exists between existing efforts in customer experience
and citizen expectations for implementing a digital platform in e-government (DPEG) …