Purpose–The purpose of this paper is to understand the role of procurement in identifying
and managing the intra-and inter-organisational issues which impact supply chain …

Purpose This study aims to provide a rich learning opportunity from COVID-19 crisis for
making resilient supply chain by adopting new strategies for the procurement system …

In this article, we examine how purchasing's strategic participation influences supply
management activities via the choice of appropriate operational and strategic criteria …

Purpose Despite the abundance of B2B loyalty programs (LPs), the research on their
interplay with relationship marketing is scarce. The purpose of this paper is to investigate a …

Strong relationships are important, particularly for business partners dealing with business-
to-business (B2B) professional service providers, as the quality of the relationship can serve …

Stores in retail and other service agglomerations, such as high streets and shop** malls,
compete with each other for customers. Yet they may also cooperate with each other in …

Media increasingly accuse firms of exploiting suppliers, and these allegations often result in
lurid headlines that threaten the reputations and therefore business successes of these …

Purpose–The purpose of this paper is to investigate the impact of key supplier relationship
management (KSRM)–understood as an aggregated supply chain management (SCM) …

Traditional manufacturing firms in emerging markets such as China are increasingly facing
the challenge of digital transformation for Sustained Competitive Advantage (SCA) …

Adaptation in sales is common in business relationships. The purpose of this study is to
understand how the buyer–seller relationship affects sellers' sales process adaptation to …