The global spread and use of the internet and mobile phones has contributed to the
development of digital payments. Despite its growth potential, until now there is a lack of …

Introduction: This research systematically reviewed relevant studies on users' acceptance of
conditional (Level 3) to full (Level 5) automated vehicles when such vehicles are to be used …

Purpose Mobile banking (m-banking) can be defined as a service offered by a bank or any
other financial institution that allows the customers of such establishments to carry out a …

Purpose Through social media technologies, small and medium-sized enterprises (SMEs)
can communicate information and respond to competitors with minimal cost. The ability to …

Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …

Increased use of smart technologies by customers is leading to recognition of their influence
on the shop** experiences of customers by practitioners. However, the academic …

Purpose Prior studies in the context of electronic money have examined the effect of social
pressure [subjective norm (SN)] on usage intention, but the results are found inconclusive …

This research is designed to empirically investigate how social media needs and innovation
influence the adoption of social media amongst Internet users. The theoretical perspective of …

We conducted a quantitative meta-analysis of previous research on the technology
acceptance model (TAM) in an attempt to make well-grounded statements on the role of …

Electronic commerce is an increasingly popular business model with a wide range of tools
available to firms. An application that is becoming more common is the use of self-service …