An organizational crisis is a low-probability, high-impact event that threatens the survival of
organizations and individuals, often with little warning. In response, people seek clarity …

Long-term customer relationships develop over repeated interactions, underscoring the
importance of frontline employees (FLEs) engaging in ethical behaviors. Therefore …

Media reports that a company behaves in a socially nonresponsible manner frequently
result in consumer participation in a boycott. As time goes by, however, the number of …

Purpose This study aims to propose a conceptual model that examines the role of ethical
climate on work–family enrichment in the restaurant industry, which is one of the most …

Purpose Profound economic, social, political and environmental problems are cascading
across modern civilization in the 21st century. Many of these problems resulted from the …

During the COVID-19 crisis, social media platforms have been important tools for companies
to interact with customers/users. Despite the importance of good communication during a …

Product-harm crises can negatively affect a firm's corporate image, reputation, and
credibility. This research investigates antecedents and factors that can impact the extent to …

Ethical, environmental, and human rights standards are critical issues in the tourism and
hospitality industry. In this context, restaurants must choose third-party members—such as …

This study aims to analyze the effect of the government's internal control system on the
government of financial statements quality with the moderating role of the ethical climate of …

Die persönliche Interaktion mit den Mitarbeitenden eines Unternehmens trägt wesentlich
zum Bild einer Marke bei. Das Behavioral Branding setzt sich mit der Frage auseinander …