Purpose The purpose of this study is twofold. The first objective is to identify the factors that
affect Gen Z tourists' M-payment behaviour. Next, this study investigates the inter …

As the success of the mobile payment services depends on the considerable facilitators and
inhibitors which affect customers' continuance intentions and recommendation of these …

Purpose This study looks to understand the opposing forces that would influence
continuance intention. This is significant as users will take into account the positive and …

This study aimed to propose a resource framework called RACE to demonstrate how a
conventional financial service provider developed a defensive strategy to secure existing …

Mobile payment, replacing traditional methods like cash and cards, offers users
convenience and accessibility, benefiting individuals, businesses, and governments …

Effective cash management is key in banking operations and has implications for cost
control, customer service, and risk management. As transactions become more diverse …

This study examines reactions to the COVID-19 pandemic based on changes in demand.
The Exact Affine Stone Index demand system with provincial consumer price indices is used …

The COVID-19 pandemic has significantly impacted the use of digital wallets in Indonesia.
The trend of contactless cashless payments that offer various conveniences, efficiencies …

The several benefits of e-payment for consumers, businesses, and economies make
decreasing or ideally eliminating the use of cash an important concern of governments and …

Previous studies on electronic wallets have primarily focused on analyzing existing services
using theoretical models based on behavioral factors, including technology adoption, user …