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Towards Enabling Cyber-Physical Systems in Brownfield Environments: Leveraging Environmental Information to Derive Virtual Representations of Unconnected …
The digital transformation based on internet technologies comprises huge potentials but
also challenges for the production industry. Even though some design characteristics are …
also challenges for the production industry. Even though some design characteristics are …
[PDF][PDF] System-oriented service delivery: the application of service system engineering to service delivery
Today, delivery of services is often structured to optimize provider processes and minimize
delivery cost. The impact of the resulting delivery quality on the customers is only rarely …
delivery cost. The impact of the resulting delivery quality on the customers is only rarely …
On the impact of the customer base on the added value through system-oriented service delivery in industrial maintenance
Today, during service delivery, providers allocate their delivery resources such that their
own delivery-dependent costs are minimal. However, during service delivery, costs arise not …
own delivery-dependent costs are minimal. However, during service delivery, costs arise not …
A framework for the simulation-based estimation of downtime costs
C Wolff, M Voessing - … Service Science: 9th International Conference, IESS …, 2018 - Springer
Currently, industrial maintenance experiences a shift from traditional on-call business
towards long-term maintenance contracts, as, for example, availability-based maintenance …
towards long-term maintenance contracts, as, for example, availability-based maintenance …
Using Monte-Carlo simulation to measure the business-relevant impact of planning uncertainty on field service delivery
Today, delivery of industrial maintenance services is planned under uncertainty, as, for
example, the true task duration is unknown. Thus, providers rely on estimates at the stage of …
example, the true task duration is unknown. Thus, providers rely on estimates at the stage of …
[PDF][PDF] PRICING AND PROFITABILITY OF GLOBAL MAINTENANCE SERVICE
R Ekman - Industrial Engineering and Management, 2020 - trepo.tuni.fi
Nowadays, very few of the machine manufacturers offer only machines to the customer but
rather tries to offer different sorts of services to them as spare parts and maintenance …
rather tries to offer different sorts of services to them as spare parts and maintenance …
Service Analytics: Putting the “Smart” in Smart Services
Artificial intelligence in general and the techniques of machine learning in particular provide
many possibilities for data analysis. When applied to services, they allow them to become …
many possibilities for data analysis. When applied to services, they allow them to become …
[PDF][PDF] This is the author's version of work that was published in the following source
C Wolff, M Vössing, N Kühl - researchgate.net
Today, delivery of industrial maintenance services is planned under uncertainty, as, for
example, the true task duration is unknown. Thus, providers rely on task duration estimates …
example, the true task duration is unknown. Thus, providers rely on task duration estimates …
Karlsruhe Institute of Technology, Kaiserstr. 89, 76133 Karlsruhe, Germany {clemens. wolff, michael. voessing}@ kit. edu
C Wolff - … Service Science: 9th International Conference, IESS …, 2018 - books.google.com
Currently, industrial maintenance experiences a shift from traditional on-call business
towards long-term maintenance contracts, as, for example, availability-based maintenance …
towards long-term maintenance contracts, as, for example, availability-based maintenance …