The attention for applying design-oriented approaches in public administration has
increased significantly. Applying design is seen as a promising way to deal with wicked …

This article examines and discusses the connection and the role of service design in the
wicked problem field. Many management theorists divide problems into three categories …

Purpose This paper explores the application of blockchain technology in the public cultural
sector, where adoption remains limited despite its potential. The study identifies major use …

In many parts of the world, governments are building new platforms, methods, and
innovative experimental spaces to better respond to current complex problems. Laboratories …

This paper frames the idea of design spaces in policy formulation identifying three types
(strong, weak, and non-design) and describing their characteristics on the basis of a three …

Background Health information systems are crucial to provide data for decision-making and
demand for data is constantly growing. However, the link between data and decisions is not …

Un trabajo de investigación puede ser considerado científicamente válido cuando es el
producto de un proceso convenientemente sustentado de obtención, sistematización y …

The main aim of this thesis is to examine wicked problems (WPs) as service design
challenges. There is an ongoing debate in the field about designers' tendency to …

This article reports on an urban living laboratory that designed a suite of play-based
prototypes, as an attempt to “institution” collaborative smart city governance in the city of …

With the increasing phenomenon of governments adopting design approaches, their one-
size-fits-all kind of training or blind adoption without the understanding of their current …